Getwingapp
Client Success Support Specialist
Metro Manila
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hirly's read of this role
- Seniority
- Mid level
- Work mode
- On-site / unstated
- First seen by hirly
- 21 Sept 2026
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the posting
Wing is expanding its Customer Success organization to deliver a more structured, proactive, and high-touch client experience. As part of this new model, the Customer Support Representative (CSR) plays a key role in supporting Customer Success Managers (CSMs) by handling administrative tasks, client communication, ticket triage, and internal coordination. This role ensures CSMs can focus on strategic account management while CSRs maintain day-to-day responsiveness and operational efficiency.
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