Clinic Receptionist

Description

Job Summary: Expected to work with minimal supervision. Responsible for prompt, courteous, and accurate registration of Cancer Center patients.

Demonstrates Competency in the Following Areas:

• •Greets each patient entering the clinic in a friendly manner.
• •Obtains accurate and complete data from each patient admitted.
• •Accurate submission of the patient information to the Physician Practice Management System.
• •Knowledge concerning patient insurances and the ability to input with accuracy.
• •Obtains patient’s signatures on appropriate forms.
• •Answers the phone courteously and makes every attempt to satisfy caller’s request.
• •Performs duties as assigned by the Office Supervisor.
• •Properly protects and preserves patient confidentiality.
• •Makes charts for new patients.
• •Answers telephone, filters calls, takes messages and distribute them.
• •Schedules appointments.
• •Enter new patients in computer getting all insurance, addresses and medical history.
• •Maintain patient no shows.
• •File lab reports in patient's charts.
• •Pull charts each day for patients coming in.
• •Take payments and charge slips.
• •Make appointments.

Physical Demands:

• •For physical demands of position, including vision, hearing, repetitive motion and environment, see following description. Near visual & hearing acuity required to perform essential duties of position.
• •Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.

Requirements

Professional Requirements:

• •Punctuality
• •Attendance
• •Works well with fellow workers.
• •Works well with Supervisors.
• •Attends annual mandatory hospital in-service programs.

Education/Regulatory Requirements & Experience:

• •High School Diploma or GED required.
• •Typing speed of 30-40 wpm required.
• •Must be able to pass the “Clerical Ability Test” with 80% or better as given by the Human Resources Department.
• •One to two years’ previous experience in the commercial health care environment required.
• •Previous work history that demonstrates steady attendance and punctuality is required.