Clinical Operations Senior Manager

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Position: To lead and manage Clinical Research Associate function.

Key Responsibilities

Supervises and coordinates the work assignments and performance of Clinical Research Associates (CRAs)

Demonstrates the ability to effectively communicate with and influence individuals at all levels of the organization including situations of conflict resolution, problem solving and crisis management.

Anticipates resource needs and provides workload evaluations and task assignments

Allocates and assign study resources in alignment with R&D and local research goals and priorities.

Supervises clinical trial execution including supervising study metrics and team performance

May approve study fee funds and payments based on grant of authority

May propose and/or validate country study targets

May support Health Authority inspection and pre-inspection activities

May support audit preparation & Corrective Action / Preventative Action preparation for local related issues

Ensure Study Corrective Action / Preventative Action (CAPA) implementation and ensure the necessary resources / tools are available

Develops goals that are consistent with R&D and local research goals and priorities and takes necessary actions to ensure that goals are met

Together with the RCO management tracks and manages performance metrics for Clinical Operations staff

Point of Contact for FSP staff within the country

Managing the hiring, performance management and succession planning of employees

Performing general and human resource administrative functions

Participation in performance calibration and talent review meetings

Ensuring collaboration and information sharing with cross functional stakeholders

Ensure effective external partnerships with Study Sites, Investigators, Pharma Trade Associations, Ministry of Health and /or Heath Authorities as needed

Manage partnerships with critical accounts / site

Minimum Requirements

Bachelor’s degree required preferably within life sciences or equivalent.

Minimum of 10 years pharmaceutical industry experience in clinical research

Prior monitoring experience required

• Demonstrated ability to drive project related activities

Previous supervisory and/or leadership experience (i.e. participation in task force, initiative or cross functional team)

Previous resource allocation experience

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only: If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection .

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at TAEnablement@bms.com with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1606696 : Clinical Operations Senior Manager