Clinical Sales Specialist - Joint Replacement

Work Flexibility: Field-based

We are looking for our future Clinical Support Specialist to support our Joint Replacement in Bloemfontein.

This role focuses on servicing and supporting clinical customers to strive for best-in-class specialist support with procedural excellence.

What you will do:

• •Service existing and new customers within the theatre and clinical environment.
• Provide theatre and wider HCP staff with in-depth training on Stryker products.
• •Work closely with regional team members and the Regional Sales Manager to ensure best-in-class customer service levels.
• Audit theatre Stryker stock, including implants, disposables and instruments; manage consignment inventory and ensure good asset management practices.
• •Understand the clinical application of the broader Stryker portfolio to offer customers the best possible solution at all times.
• Conduct trials and evaluations of products in theatre and clinical environments as required.
• Support the implementation of training, provision of instruments and implementation of new Stryker business.
• •Plan, execute and monitor measures required to deliver industry-leading support and customer care for physicians, surgical theatre staff, hospital administration and sterilisation departments.
• •Demonstrate excellent product knowledge and professionalism during workshops, product demonstrations and customer interactions.
• •Communicate essential product features, benefits and clinical applications clearly and effectively.
• •Maintain high ethical standards, treat customers and employees with respect, and represent Stryker professionally at all times.
• •Make observations of customer needs and liaise with sales colleagues to introduce additional Stryker products or support where appropriate.
• •Maintain a basic business plan highlighting daily, weekly and monthly objectives.
• •Develop an understanding of the local healthcare environment and regional strategy.

What you need:

Required:

• •Technikon/university qualification within the medical field or Biokinetics, Sports Science, BSC Anatomy/ physiology
• •Minimum 2 years’ experience within a theatre environment.
• •Experience in the Orthopaedics field (Joint replacement, Trauma, Extremities, SportsMed, etc.)
• •Commercial knowledge and understanding of cost pressures surrounding theatres and surgical procedures.
• •Presentation skills using modern presentation media.
• •Workshop and product demonstration skills, including anatomy and physiology knowledge.
• •Driver’s License

Preferred:

Experience in Joint replacement would be a strong plus

Travel Percentage: 80%