Clinical Specialist, Pain Interventions - Virginia Beach / Williamsburg, VA

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Medtronic’s Neuroscience portfolio focuses on helping people with neurological disorders, spine conditions, and chronic pain live better lives by developing technologies and therapies that reduce pain, restore function, and support daily activities.

Our Neuromodulation Operating Unit provides advanced therapies for chronic pain, movement disorders, and other neurological conditions. Through spinal cord stimulation, deep brain stimulation, and targeted drug delivery systems, we deliver personalized treatments that restore function, reduce symptoms, and improve quality of life worldwide.

This role will be part of our Pain Interventions Commercial Sales team. Our portfolio helps physicians manage chronic pain and severe spasticity, treat vertebral compression fractures, and perform bone and soft tissue ablation. Key therapies include spinal cord stimulation , targeted drug infusion , radiofrequency nerve ablation , balloon kyphoplasty, vertebroplasty, and radiofrequency ablation for bone , and microwave ablation for soft tissue .

Check us out on LinkedIn: Medtronic Pain Interventions

At Medtronic, the Clinical Specialist, supports the Neuromodulation Pain and Target Drug Delivery Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.

This is a field-based position , supporting customers at hospitals, clinics, and physician offices throughout the assigned territory within Virginia Beach / Williamsburg and covering the surrounding area. All incumbents are required to reside within the territory and to drive to multiple accounts throughout the region, including overnight travel. A valid driver's license and active vehicle insurance policy are essential for this role. In addition, your driving record will be reviewed and will be considered as part of your application.

Responsibilities may include the following and other duties may be assigned:

Represents Medtronic as device specialist during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems

Manages patients through all phases of the clinical process as well as educate them on the features and benefits of Medtronic products

Provides clinical support in surgeries, re-programmings, trouble-shooting and follow ups in hospitals and clinics

Educates and trains physicians, hospital personnel and office staff on products and therapies. This is expected by, but not limited to, coordinating one on one teaching sessions, formal in-services, education programs, seminars and/or outside symposia (based off quarterly Plan of Action as directed by Leadership)

Responds promptly and professionally to device-related inquiries by customers and patients

Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours to include weekends and after hours and at the discretion of Clinical Specialist Manager

Adheres to company policies and complies with required event reporting and documentation, utilizing Medtronic technology tools

Responsible for managing inventory provided for case coverage, including: timely transactions when product is used, sold or transferred, maintaining a required level of cycle count accuracy, executing product retrievals as instructed, turning over inventory in a reasonable time frame, not implanting expired product or product that is on hold

Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level by partnering with colleagues and communicating effectively and regularly with Leadership

Maintains a working knowledge of competitive products

Regularly visits accounts to establish/maintain relationships with office staff and Health care providers

Accountable for placing orders with customer service for pending purchase orders and product replacement

Expected to work with materials management to collect POs for cases covered within the territory/district

Ensures personal understanding of all quality policies/system items that are personally applicable

Assists Management and Sales Training department in education/training of new employees within the district

Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly

Manages business expenses and budget effectively and in given timeframe

Mentors Associate Clinical Specialists

Completes all new hire therapy trainings as directed by medical education

Completes all corporate compliance training prior to date due

Travels to cover district cases as needed in the district, and occasionally to other districts at the discretion of Clinical Manager

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Qualifications

Required:

A High School Diploma or GED with a minimum of 6 years of clinical or medical sales experience; or

An Associate's degree with a minimum of 4 years of clinical or medical sales experience; or

A Bachelor’s degree with a minimum of 2 years of clinical or medical sales experience.

Preferred:

Bachelor's degree in a health care related field

Registered nurse or HCP with experience in a sterile environment

Clinical experience with implantable neurological products and patient care

Experience in servicing medical personnel on product use

Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care

Understands basic reimbursement and healthcare environment

Excellent organizational skills and ability to work under pressure

Additional Job Requirements

Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation

Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts

Ability to work efficiently and autonomously with little direction when outside of clinical events

Ability to attend national meetings, district meetings and other training as requested

Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room

Ability to lift up to 40 lbs

Ability to sitting, standing, and/or walking for 8+ hours per day

Ability to bend/stoop, squat and balance frequently

Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned