Cloud Senior Engineer

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.

Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.

We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

The Mission

We are seeking a talented Senior Cloud Engineer to join our growing Managed Service Provider (MSP) team. The right candidate is someone who has deep expertise building a variety of cloud solutions and is passionate about working with our customers, partners, and employees to drive the business forward. Your mission will be to work alongside Caylent’s Architects and Delivery Managers to deliver AWS cloud solutions across our diverse and innovative customer base.

Your Assignment

Development

Evaluate libraries, tools, and services for suitability

Own the implementation of stories and other engineering of advanced cloud work for clients

Perform research and documentation for problems and potential solutions

Use various frameworks and methodologies to fully qualify problems, pain points, and potential jeopardies

Build on Cloud Native patterns, IoT back-ends, serverless architectures, and highly automated work patterns and delivery methods

Augment and design support systems and response procedures and coordinate hand-off to Cloud Operations (CloudOps) Support Engineers

Hands-on involvement in the development of projects. Enforces standards, procedures, and methodologies for the software development life cycle. Move easily between big picture thinking and managing relevant detail

Participate in cross-functional implementation teams to deliver solutions to clients

Share knowledge and skills with other team members and client teams

Write cool blog posts, do talks at community events, help us achieve additional certifications in the AWS Partner Community, help our clients solve all sorts of problems

Occasional travel may be required to meet stakeholders, kick off new projects, attend conferences, and attend company functions.

Other duties as assigned

Observability and Monitoring

Design, implement, and build scalable architectures leveraging AWS services with an emphasis on reliability, security, and cost efficiency.

Build and maintain observability solutions using AWS native (e.g., CloudWatch, X-Ray, Config) and partner tools (e.g. Datadog, Dynatrace, OpenTelemetry) for APM, infrastructure monitoring, logging, and tracing.

Work with a 24x7 response team and operations leadership group to help establish the precise collection of metrics, data and logs needed to properly monitor an application or workload

Within this observability framework help establish corresponding runbooks and automation that can be deployed when certain metrics and conditions (monitoring) are met

Work with the CloudOps teams in effort to reduce noise and address root causes of issues surfaced

Partner with DevOps and security teams to ensure the necessary resilience, security, and cost-optimization features are embedded in solutions

General

Learn, coach, and share knowledge and skills with other team members

Prepare work for team members of varying levels of experience, defining stories and task type work

Contribute to internal IP and open source development

Participate in delivery efforts using Agile or other work methodologies

Build relationships with vendors and partners

Engage with clients including presentations, technical decisions, and education opportunities

Learn, research, and stay up to date on best practices and evolutionary capability in the Amazon Web Services (AWS) cloud

Be a technical team advocate, ensuring clear direction and efficient execution

Perform code reviews, provide feedback, and pair when beneficial

Keep an eye out for opportunities to support our clients in even greater ways

Write cool blog posts, do talks at community events, help us achieve additional certifications in the AWS Partner Community, help our clients solve all sorts of problems

Occasional travel may be required to meet stakeholders, kick off new projects, attend conferences, and attend company functions.

Other duties as assigned

Your Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related field and 2 years of general IT experience (programming, hardware, software, etc); or 4 years of general IT experience (programming, hardware, software, etc)

3+ years of experience with Amazon Web Services

1+ year code-defined infrastructure experience

1+ Continuous Integration and Deliver (CI/CD) experience

3+ years of programming experience utilizing Python, Node.js, Typescript, GoLang, Java, C , or other similar languages

Have worked with Agile Project Management or other project management work methodologies

Preferred Qualifications

Have an AWS Cloud Architect Associate, Sysops Associate, Developers Associate, DevOps Professional, and/or Solutions Architect Professional Certification

Have an AWS Specialty Certification

Intermediate experience building scalable, automated infrastructure

Intermediate experience with AWS Lambda and “Serverless” systems

Intermediate experience in large-scale enterprise IT environments

Intermediate experience working in a consultative, client-facing consulting role

Intermediate experience with Cloud Native patterns with services like AWS Lambda

Able to demonstrate effective verbal and written communication skills

Benefits

100% remote work

Medical Insurance for you and eligible dependents

Generous holidays and flexible PTO

Competitive phantom equity

Paid for exams and certifications

Peer bonus awards

State of the art laptop and tools

Equipment & Office Stipend

Individual professional development plan

Annual stipend for Learning and Development

Work with an amazing worldwide team and in an incredible corporate culture

NOTE: This role may involve rotating shifts depending on project or client demands.

NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.

• At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.
• These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.
• If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.
• If you have any questions, please contact [email protected]

Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your