Cluster Lead Operational Solution Management - Business Process Framework (m/f/x)

ZEISS Semiconductor Manufacturing Technology

Enabler for smaller, more powerful, and more energy-efficient microchips

Working for tomorrow today.

Around 80 percent of all microchips worldwide are produced using ZEISS technologies. As the centerpiece of every electronically controlled system, they have become an integral part of our everyday lives – whether in smartphones, smart homes or smart factories. ZEISS is a technology leader in the field of semiconductor manufacturing equipment. With high-precision lithography optics, photomask systems and process control solutions, ZEISS enables the production of ever smaller, increasingly powerful, and more energy-efficient microchips, and thus plays a pivotal role in the age of micro- and nanoelectronics.

About Us

As part of the SMT Business Process Transformation (BPT), we are optimizing our business processes to become a process- and data-driven organization while enabling sustainable growth and scalability. To strengthen our team, we are looking for an experienced leader to take responsibility for the Operational Solution Management Cluster within the Business Process Framework (BPF) Program. In this role, you will actively shape the future operating model of SMT and drive long-term business transformation across the organization. You will work at the interface of Business, IT, Enterprise Architecture, and major transformation programs, creating transparency across end-to-end processes, developing sustainable solutions, and advancing the harmonization and digitalization of business processes.

Your Role

Build and lead the Operational Solution Management Cluster within the Business Process Framework Program

Take end-to-end responsibility for strategic transformation projects, ensuring delivery on scope, quality, budget, and timeline

Lead cross-functional project teams through lateral leadership across business, process management, IT, and enterprise architecture

Manage a portfolio of transformation and continuous improvement initiatives with significant organizational impact

Develop target operating models, roadmaps, and implementation strategies for future business processes

Drive stakeholder alignment, sustainable decision-making, and long-term adoption of process and organizational changes

Collaborate closely with ERP/SAP S/4HANA, PLM, and Enterprise Architecture programs while supporting senior management on the future business process landscape.

Your Profile

Degree in Engineering, Industrial Engineering, Supply Chain Management, Business Informatics, or a comparable field

Several years of experience in operational process management, manufacturing, logistics, service operations, or related business functions

Strong project management experience in the implementation of digital solutions, process improvements, and operational excellence initiatives

Proven ability to translate business requirements into scalable process and system solutions and successfully drive implementation

Experience working at the interface between business, IT, and operations, ideally in SAP-centric environments

Analytical, pragmatic, and hands-on mindset with strong stakeholder management and communication skills

Experience in one or more of the following areas is a plus: - Manufacturing Execution & Worker Guidance - Supply Chain & Logistics Processes - SAP ERP / S/4HANA - Operational Digitalization - Industrial Software Solutions

Very good German and English skills, combined with the motivation to shape a process- and data-driven organization.

Your ZEISS Recruiting Team:

Ramona Schweizer