Co-op Technical Writer

THE POSITION

The co-op Technical Writer creates clear, user-focused Service Release documentation that explains software functionality and supports effective product use. Content covers homebuilding software applications, including core modules such as Accounting, Sales, Scheduling, Workflow, and Reporting.

RESPONSIBILITIES

1. Author and maintain clear, complete, and polished Service Release and Hot Fix Notes for end users. Products may include ERP modules such as Accounting, Production, Sales, and Payroll.

2. Proactively identify documentation gaps and recommend solutions.

3. Create and format user-focused content that reflects changes across the software suite.

4. Perform other duties as needed to support the software business.

QUALIFICATIONS

Excellent written and verbal communication skills in English, with strong attention to detail.

Commitment to improving the customer experience through clear user materials and effective teamwork.

Ability to quickly learn ERP software applications and analyze and synthesize information.

Proficiency with Microsoft Office applications.

Ability to work effectively under pressure, both independently and collaboratively, in a fast-paced environment.

Strong organizational, interpersonal, and problem-solving skills, with ability to manage multiple assignments

Ability to track documentation progress from initial creation through approval and final release.

Comfort using Azure DevOps and a willingness to apply AI tools to streamline processes and create user-friendly documentation.

WHAT YOU’LL LOVE ABOUT US

Doing work that has a direct impact to customers and an industry

Working with a team of confident, self-starting, and persistent people with visible passion

The thrill of a fast-paced environment

ABOUT THE COMPANY

Constellation Homebuilder Systems is the leading software provider exclusively focused on the homebuilding industry. Our comprehensive suite of software solutions ranges from production and accounting, new home sales and marketing, home warranty and service, and homebuilder website solutions. We are the fastest growing and most successful provider of fully integrated information management solutions for homebuilders.

Our parent company is Constellation Software Inc, a well-capitalized, publicly traded company that specializes in vertical market software. Join our team for the benefit of working with a medium sized company while enjoying the support and opportunity of being part of a large organization.

Please reference the job title on the subject line of your email.

Please feel free to browse our website for further information about us at: www.constellationhb.com

“An Equal Opportunity Employer”

Salary Range (Ontario & BC Only):

The estimated base salary range for this role is CAD$22.50 - CAD$27.50 per hour. We include salary ranges in job postings only where required by applicable pay transparency laws, based on the jurisdictions in which the role may be performed. The posted range is a good faith estimate and reflects factors that are subject to change. Final offer amounts may vary based on job-related factors, including work location, candidate experience and expertise, and other relevant considerations.

We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.

Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at [email protected].

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