Collision Center Estimator - Team Lead

**Largest Collision Center in the Blair County Area looking for a Collision Center Estimator**

• To enhance Stuckey Automotive’s customer experience by providing an extraordinary Collision Center experience.
• Important Job Tasks:
• •Prepare and write estimates assist with daily shop
• •Greet Customers, submit and make insurance claims
• •Take Photos for Upload and Approval
• •Lead team of technicians and parts personnel to achieve monthly goals
• •Dispatch work orders to technicians to ensure maximum productivity
• •Prepare and submit warranty claims
• •Knowledge of Major Insurance Companies and Procedures
• •Develop estimates, cost components of parts, supplies and labor
• •Follow Guidelines set in Stuckey Automotive Handbook
• •Prepare Work Orders
• •Detailed Repair and Replacement Services Required
• •Maintain Customer focus and contact on a regular basis while in the Repair Process
• •Reconcile and Prepare Invoice
• •Attend training as directed or necessary to increase quality and efficiency
• •Prepare and write estimates assist with daily shop
• •Greet Customers, submit and make insurance claims
• •Take Photos for Upload and Approval
• •Excellent organizational skills with attention to detail
• •Working knowledge of activities, methods, procedures, and policies of the Service Department
• •General knowledge of collision activities
• •Excellent communication and listening skills to resolve issues in a professional and tactful manner over the
• phone and in person
• •Ability to accept additional tasks, duties and/or direction from management
• Reports to Collision Manager

• Minimum Qualifications, Skills, Work Experience Requirements
• Valid Driver’s License
• Must Submit and Pass Drug Screening
• Documented Experience as an Automotive Technician, Mechanic, or other Related Field
• Understanding of Stuckey Automotive’s Excellent Customer Service
• Honesty, Integrity, Trustworthiness, Kindness
• Driven and Passionate to achieve growth and goals
• Excellent Communication skills and Customer Service Skills
• Strong Professional Manners
• Must meet deadlines
• Detail Oriented