Commerce Strategy & Transformation Consulting (Non-Executive / Executive Level)

Join our team of Customer Sales & Service consultants who solve customer - facing challenges at clients spanning sales, service and marketing to accelerate business change.

Practice: I | Areas of Work: Commerce & Sales | Level: Consultant / Manager / Senior Manager | Location: Bonifacio Global City, Taguig, Metro Manila, Philippines

Explore an Exciting Career at Accenture

Are you passionate about shaping how commerce works in an AI ‑ driven world? Do you enjoy turning emerging technology into real customer impact, from discovery to decision ‑ making and transactions? Have you been part of deploying AI ‑ enabled solutions—whether in commerce platforms, digital ecosystems, or customer experiences—and want to scale that impact across global clients?

If this excites you, you’ll find the right opportunity here.

The Practice – A Brief Sketch

Accenture Song accelerates growth and value for our clients through sustained customer relevance. We bring together strategy, creativity, technology, and data to design and deliver meaningful experiences at speed and at scale.

Within Song Commerce, we are building next ‑ generation capabilities at the intersection of AI, digital commerce, and AI ‑ driven discovery—including Agentic Commerce and Generative Engine Optimization (GEO). These capabilities are central to Accenture’s reinvention agenda, shaping how brands and products are discovered, recommended, and transacted in AI ‑ first environments.

As part of our Commerce – Agentic & GEO team, you will help clients adapt to a world where AI agents, conversational interfaces, and generative engines influence how customers discover, evaluate, and purchase products.

You will work across strategy, experience, content, platforms, and data to help organizations modernize their commerce ecosystems—ensuring products are both discoverable by AI engines and actionable by AI agents.

This role spans consulting, solution design, and execution, with expectations calibrated by level.

Key Responsibilities :

Agentic Commerce

Help define how products, pricing, inventory, and policies should be structured for AI ‑ driven discovery and agent ‑ assisted transactions

Support or lead the design of commerce systems that can be understood and used by AI (e.g., structured data, APIs, product feeds)

Help prepare systems for AI agents to interact with, enabling real-time decisioning and actions such as product selection, pricing, or transaction support

Design and prototype agent journeys (e.g., conversational shopping, guided selling, post ‑ purchase service) and define the guardrails, handoffs, and success metrics needed to scale them safely

Partner with engineering, data, and platform teams to operationalize agentic use cases

GEO (Generative Engine Optimization)

Improve how brands and products are discovered, understood, cited, and recommended by LLM ‑ powered experiences (e.g., ChatGPT, Perplexity)

Support or lead GEO strategies covering:

Content and entity optimization

Structured data and technical alignment

Measurement of AI visibility and share of voice

Establish GEO baselines and testing approaches (e.g., prompt set design, answer quality scoring, citation tracking) to measure improvement over time and inform content and technical priorities

Collaborate with SEO, content, PR, and analytics teams to drive AI discoverability

Consulting & Delivery

Translate emerging AI capabilities into practical commerce use cases and client roadmaps (e.g., AI-assisted product discovery, automated workflows, agent-enabled transactions)

Support end-to-end delivery from concept to implementation by coordinating across strategy, design, engineering, and data teams to define requirements, manage dependencies, and drive progress

Contribute to or lead client workshops, working sessions, and executive readouts

Produce clear, insight ‑ driven client deliverables that connect AI capabilities to measurable business outcomes

Support capability building and knowledge development within Song Commerce

Read about us.

Blogs

#LI-PH

Your Experience Counts!

Management Consultant

4 + years of experience in consulting, digital strategy, commerce, SEO, platforms, or adjacent roles

Hands ‑ on involvement in at least one AI, agentic, or generative ‑ enabled initiative (e.g., automation, AI-assisted workflows, chatbot/LLM integration, or agentic use cases), either through direct implementation or as part of a delivery team

Strong analytical and problem ‑ solving skills

Ability to support delivery workstreams, research, analysis, and documentation

Comfortable working in fast ‑ evolving , ambiguous problem spaces

Management Consulting Manager

10 + years of experience delivering digital commerce, platform, or AI ‑ enabled transformation

Proven ability to lead workstreams and manage consultants or analysts

Experience translating strategy into executable solutions and roadmaps , particularly in digital commerce or AI-enabled customer experiences

Strong client ‑ facing skills, including facilitation and stakeholder management

Ability to connect technology concepts (e.g., AI, APIs, automation) with real customer or business use cases

Exposure to AI ‑ driven discovery, agentic systems, or advanced commerce ecosystems is strongly preferred

Management Consulting Senior Manager

1 2 + years of experience in consulting, digital commerce, platform strategy, or technology transformation

Proven track record leading complex, multi ‑ disciplinary programs

Ability to influence senior client stakeholders and shape strategic direction

Strong understanding of ecosystems, APIs, data architecture, and AI ‑ driven experiences

Experience shaping or leading AI-enabled transformation initiatives, particularly in commerce, customer experience, or digital platforms

Experience building teams, scaling capabilities, and contributing to practice growth

What’s in it for you?

An opportunity to work on transformative projects with key G2000 clients

Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.

Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional.

Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities

Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

About Accenture:

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com .

About Accenture Strategy & Consulting:

Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator.