Commercial Claim Specialist

Who Are We?

BimaKavach is reimagining how Indian businesses access protection, with technology, speed, and simplicity at the core of everything we do.

We serve 6,000+ companies, including LG, The Whole Truth, Godrej Koerber, CleverTap, Wrogn, and SuperYou, and are backed by leading investors such as Waterbridge, Blume, Arali, and Eximius.

Our Mission: Safeguard every Indian business by 2047.

Our Mindset: Bold, fast-moving, and customer-obsessed.

Join us at BimaKavach and be part of our journey to simplify insurance for Indian businesses.

About the Role

We are looking for a Commercial Claims Specialist to manage and coordinate insurance claims across Non-Employee Benefits (Non-EB) policies. The role involves coordinating with clients, insurers, and internal teams to ensure smooth claim processing, timely updates, and a positive claims experience.

The ideal candidate should have a good understanding of insurance claims, strong coordination skills, and the ability to manage multiple cases while ensuring accurate documentation and timely follow-ups.

Key Responsibilities

• •Handle and coordinate Non-EB/Commercial insurance claims from intimation to closure.
• •Review claim documents, verify details, and coordinate with insurers for claim processing and settlement.
• •Assist clients with claim requirements, documentation, status updates, and queries.
• •Coordinate with insurance companies, TPAs, hospitals, surveyors, and other stakeholders, as applicable.
• •Follow up on pending claims and work towards timely resolution of outstanding cases.
• •Identify documentation gaps and coordinate with clients and insurers to resolve discrepancies.
• •Maintain accurate claim records, trackers, and case updates.
• •Escalate delayed, disputed, or complex claims to the relevant stakeholders for resolution.
• •Ensure claims are processed in accordance with policy terms, insurer requirements, and applicable regulations.
• •Prepare regular reports on claim status, pending cases, settlements, and other key metrics.
• •Build strong client relationships by providing timely updates and support throughout the claims process.

Qualifications & Experience

• •Bachelor's degree in Insurance, Commerce, Finance, or a related field.
• •2–5 years of experience in insurance claims handling, claims servicing, or insurance broking.
• •Experience in both Employee Benefits (EB) and Non-Employee Benefits (Non-EB) claims is preferred.
• •Understanding of insurance policy terms, claims documentation, and settlement processes.
• •Good communication, coordination, and stakeholder management skills.
• •Strong attention to detail and the ability to manage multiple claims simultaneously.
• •Proficiency in MS Excel, Google Sheets, and claims tracking systems.

Why Join BimaKavach?

• •Be part of a growing insurtech company transforming how businesses access insurance.
• •Work closely with insurers, clients, and internal teams across a variety of insurance products.
• •Take ownership of claims coordination and contribute to improving the customer experience.
• •Work in a fast-paced environment where your efforts have a direct impact on clients.