Commercial Compliance Officer

Job Description

We partner with the business to ensure we maintain our company’s values and high ethical standards, to comply with the law, protect our people and enhance our reputation. We strive to foster an inspiring and supportive environment.

The successful candidate will join the Human Health Ethics and Compliance team, helping to advance the goal of the Ethics and Compliance Organization (ECO) to be a “partner in doing the right thing – all the time.” The Commercial Compliance Officer (CCO) will join the Commercial Compliance Team and will be responsible for compliance support for one or more functions within the Human Health (HH) business and/or therapeutic areas. The CCO will proactively support client teams in the effective execution of business practices by partnering with them in creating policies and providing relevant consultation regarding said policies, promoting compliant behaviors, raising issues, and supporting corrective action.

Examples of responsibilities and duties of the position include for assigned function(s) within HH-Business:

Provide compliance counsel for HH Business Units that engage in the development of digital capabilities, as well as the acquisition and use of third-party data, digital analytics, and digital capabilities. Responsibilities will require a functional understanding of, and experience with, establishing data governance guidance and providing compliance counsel on the ethical use of artificial intelligence capabilities.

Execute AI risk assessments and establish appropriate risk mitigation controls and oversight processes.

Provide compliance counsel for the development of internal capabilities used to support the marketing, sales, and operations functions within HH, to ensure compliant execution.

Develop policies and/or guidance documents in support of new capabilities, processes, and tools.

Close coordination with the Global Privacy Office.

Member of relevant HH business function leadership teams

Oversight and Monitoring planning and support

Where applicable, lead senior management certification processes and maintain a communications tracker

For assigned therapeutic areas:

End-to-end compliance support to Marketing and Sales personnel (US Market and Global Marketing)

Member of Franchise Marketing and Sales teams

Product Compliance Assessment lead

Launch support

Oversight and Monitoring planning and support

Management Certifications and Communications Tracker

Audit Support

Drafting/Revision/Simplification of HH Ethics and Compliance Policies

Business Leadership Team support as assigned

Cross-functional team support assigned

Understanding the business needs, strategic objectives, and operational practices of the client organizations (Digital Human Health, and Analytics; Commercial Excellence and Innovation; US-Marketing and Sales teams; relevant HH Business Functions)

Having – and being recognized for having – deep subject matter expertise in the relevant guidance, policies, codes, and regulations, as well as in their applications to the business

Applying this expertise in advising and counseling clients on new issues, answering routine questions regarding policy, and assisting in the assessment and implementation of new activities

Maintaining full line-of-sight (from strategic intent through tactical execution) when supporting line management in the development of new or refined guidance to ensure that they are relevant, appropriate, and implementable. Steps include gathering input, authoring, circulating drafts, gaining necessary approvals, developing communications plans, and integrating the guidance into new or existing training.

Developing strong working relationships with key stakeholders in the client organizations, business partner areas, and throughout ECO.

Utilizing brand knowledge, reviewing materials as part of the Promotional Review Team

Required Experience and Skills:

Bachelors required; advanced degree in digital transformation, data science, business, marketing, law, or public policy preferred

High degree of ethics and integrity

10+ years business experience in related field

Experience supporting digital capabilities, data governance, and third-party data use, including ethical AI considerations

Proven ability to conduct AI/digital risk assessments and implement mitigation controls and governance oversight

Ability to develop and implement compliance policies, guidance, and cross-functional partnerships to enable compliant business execution

Preferred Skills:

5+ years pharmaceutical industry preferred

Required Skills:

Adaptability, Adaptability, Commercial Excellence, Communication Management, Compliance Monitoring, Compliance Reporting, Compliance Training, Data Governance, Decision Making, Digital Transformation, Ethical Standards, Interpersonal Relationships, Medical Ethics, Motivation Management, Pharmaceutical Compliance, Policy Development, Policy Implementation, Policy Procedures, Professional Integrity, Project Risk Assessments, Regulatory Communications, Regulatory Compliance Audits, Regulatory Compliance Consulting, Self Motivation, Stakeholder Engagement {+ 1 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

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The primary location for this posting is:

• USA - Pennsylvania - North Wales (Upper Gwynedd)
• Where required by law, the compensation range for this role is provided below.

The salary range for the primary location of this role is:

• $173,200.00 - $272,600.00
• This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .

Additional location(s): Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines