Hilb Group

Commercial Lines Associate Account Manager

Southborough MA

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hirly's read of this role

Role family: Sales
Seniority: Lead / management
Stated salary: $65,000 per year
Country: US
Work mode: On-site / unstated
First seen by hirly: 19 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Associate Account Manager to join our team. This position will report to our agency located in Southborough, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.

Responsibilities:

Assist with policy processing, endorsements, certificates, and other service-related activities as appropriate

Collaborate with internal teams to support projects and workflow execution

Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship

Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, renewal applications, and negotiating renewal pricing when necessary

Maintain knowledge of all company systems and offerings

Qualifications:

High Schol degree required

Strong interpersonal skills and ability to effectively communicate via phone or email

Superior listening skills and ability to probe customer needs and opportunities through question-based selling and retention techniques

Self-directed with good decision making and time management skills

Proficient PC skills; knowledge of insurance software including AMS360

Benefits:

Company Paid Life Insurance, Long-Term and Short-Term Disability.

Medical, Dental, Vision and FSA/HSA plans.

401(k) with company match.

Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.

Generous PTO.

An awesome team of professionals!

Compensation:

$65,000.00/yr

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws

Original posting on Hilb Group's site ↗

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