Commercial Manager

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

Job Summary:**

SWIFT Japan Ltd. is seeking a dynamic and experienced Commercial Manager to drive business growth, manage key client relationships, and expand market share within the Japanese financial services industry. This role is crucial in shaping and executing our commercial strategy, ensuring SWIFT's continued leadership and innovation in secure financial messaging.

Job Responsibilities:

• •Develop and implement comprehensive commercial strategies aligned with Swift's global objectives and local market dynamics.
• •Become a trusted partner to key and strategic financial institutions in Japan, helping them enhance their customers’ experience across the business areas where Swift can add value.
• •Build, manage, and deepen strong relationships with key clients, including financial institutions, corporates, and market infrastructures.
• •Identify growth opportunities and key pain points in financial institutions’ businesses, and propose strategic solutions by leveraging Swift’s capabilities, products, and expertise.
• •Analyze market trends, competitive dynamics, and evolving customer needs, and share market-specific insights across relevant teams within the company to strengthen our engagement with strategic and large accounts.
• •Collaborate closely with technical, product, and other functions across the company to develop and execute integrated and effective go-to-market strategies.
• •Serve as a role model and senior member of the team, sharing knowledge, providing guidance, and mentoring junior colleagues to support their professional growth and development.
• •Represent Swift at industry events, conferences, and client meetings.
• •Ensure compliance with all SWIFT policies, procedures, and regulatory requirements.

Job Qualifications:

• •Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
• •Minimum of 15 years of progressive experience in commercial management, business development, or sales within the financial services technology sector, preferably with exposure to financial messaging or payment systems. Experience in Financial Institution is preferred.
• •Proven track record of driving strategic initiatives toward the large and complex financial institutions.
• •Demonstrated ability to build and maintain strong relationships with senior-level stakeholders in financial institutions.
• •Strong understanding of the Japanese financial market, regulatory landscape, and competitive environment.
• •Excellent negotiation, communication, and presentation skills in both English and Japanese (native or business fluent proficiency required).
• •Strategic thinker with strong analytical skills and the ability to translate market insights into actionable commercial plans.
• •Experience in mentoring the junior members within a team and help develop a high-performing teams.
• •Ability to work independently and collaboratively in a fast-paced, international environment.
• •Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact accessibility-Sysgroup@swift.com or indicate this in your application.

Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).

All requests are confidential and will not affect your candidacy.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.