Communications and Marketing Manager

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term)

Job Description:

World Vision Malawi’s strategic communications, marketing and national resource mobilisation function. Build private-sector and commercial partnerships by identifying aligned funding opportunities and working with technical advisers, programme teams and Finance to develop credible, costed offers. Lead donor and Support Office engagement, brand and visibility, impact storytelling, digital presence and communications team performance, so WVM’s work is clearly positioned, responsibly represented and supported by sustainable partnerships.

Major Duties and Responsibilities

1.National Resource Mobilisation and Private-Sector Partnerships

• •Develop and operationalise a National Resource Mobilisation Unit, defining its operating model, prospecting approach and internal pipeline governance.
• •Identify and assess private-sector and commercial prospects, including institutions whose Corporate Social Responsibility (CSR), Environmental, Social and Governance (ESG) or strategic investment priorities align with World Vision Malawi’s work. Maintain a prioritised pipeline and engagement plans.
• •Work with Technical Advisors, implementation teams and Finance to turn World Vision Malawi’s priorities into evidence-based, costed concepts, partnership offers and proposals. Coordinate due diligence and internal review.

2.Country Communications and Marketing Strategy and Positioning

• •Lead the development and implementation of the country communications and marketing strategy, annual plan and positioning.
• •Develop audience-specific messages and prepare or oversee capability statements, programme profiles, presentations, briefs and other materials for donors, Government, the private sector and World Vision Support Offices.
• •Maintain clear brand standards and an approved library of current communications and marketing materials.
• •Lead communications for project launches, Chosen events and other priority campaigns. Coordinate messages, speeches, media engagement, event materials and approvals with leadership, programme teams, partners and relevant authorities.
• •Forecast and monitor expenditure; plan procurement and pre-position approved communications materials.
• •Manage print and creative suppliers against agreed specifications, deadlines, quality standards and value for money.
• •Maintain stock and asset records, and report on outputs, reach and lessons to inform future planning.

3.Donor Communications, Visibility and Support Office Servicing

• •Lead donor communications, visibility and servicing for World Vision Support Offices.
• •Coordinate communications for Vision Trips and Chosen Trips —visits that enable donors and Support Office representatives to see World Vision’s work in programme areas, meet communities and, where relevant, meet sponsored children.
• •Prepare or review trip narratives, briefing materials, itineraries and field communications.
• •Develop or review information briefs, lanyards, signage and follow-up materials, coordinating production with programme teams, printers and Support Offices.
• •Check that donor visibility commitments are met and obtain the appropriate reviews and approvals.

4.Digital Communications, Content and Storytelling

• •Oversee content and digital communications that demonstrate World Vision Malawi’s programme work and results.
• •Work with programme and Monitoring, Evaluation, Accountability and Learning (MEAL) teams to develop and commission stories, photography, videos, case studies, website content and social media materials.
• •Maintain an editorial calendar, publish content consistently, monitor engagement and use evidence to improve reach.
• •Ensure all content meets standards for consent, safeguarding, dignity, privacy and data protection

5.Communications Team Leadership and Staff Development

• •Provide line management and technical leadership to Communications Officers within the approved structure.
• •Agree workplans and standards, allocate and review work, and coordinate officers’ contributions with technical and implementation teams.
• •Coach and develop staff, hold regular check-ins, and manage performance and wellbeing.
• •Provide clear guidance, feedback and quality assurance while building staff capacity to plan and deliver communications.

Knowledge, Qualifications and Experience Required

• •Bachelor’s degree in communications, marketing, journalism, public relations, business, development studies or a related discipline. A relevant postgraduate qualification or equivalent combination of education and experience is an advantage.
• •At least seven years of progressively responsible experience in communications, marketing, public relations, resource mobilisation, strategic partnerships or a related field, including experience developing audience-specific communications products and engaging donors or private-sector partners.
• •At least three years of experience supervising or coaching staff, coordinating cross-functional work, and managing communications plans or budgets.
• •Demonstrated ability to produce clear written content and oversee digital, photo, video or event communications.
• •Experience in an NGO, humanitarian or development organisation and knowledge of Malawi’s media, Government and private-sector environment. Familiarity with CSR/ESG partnerships, donor visibility requirements, digital analytics, consent-based storytelling and safeguarding in communications. Strong editing, project management, relationship-building and presentation skills.

Applicant Types Accepted:

Local Applicants Only