Communications Media and Outreach Coordinator

CHILD FUND PAPUA NEW GUINEA

JOB DESCRIPTION

Position Title: Communications Media and Outreach Coordinator ( PNG National Only)

Department: Country Office / Program

Reports To: Country Director

Location: Port Moresby, Papua New Guinea

Position Type: Full-time

ORGANISATIONAL CONTEXT

ChildFund Papua New Guinea is the representative office of ChildFund Australia, an international development organisation working to reduce poverty for children and young people in developing communities.

ChildFund PNG works in partnership with communities, government, civil society and other stakeholders to create sustainable change that enables vulnerable children and young people to realise their rights and reach their full potential.

ChildFund PNG implements program across education, child protection, health, nutrition, water and sanitation, resilience and other areas relevant to children and young people.

HOW WE VALUE YOUR CONTRIBUTION

At ChildFund, you will contribute to our vision of a world where all children and young people can say: “I am safe. I am educated. I contribute. I have a future.”

The Communications and Media Coordinator will help communicate ChildFund PNG's work, achievements and impact to a range of internal and external audiences. The position will strengthen ChildFund PNG's visibility and reputation through clear, accurate and responsible communications, ensuring that the voices and experiences of children, young people and communities are represented respectfully and safely.

PURPOSE OF THE POSITION

The Communications and Media Coordinator is responsible for coordinating ChildFund PNG's communications, media and visibility activities and supporting the organisation to communicate its programimpact, organisational priorities and contribution to children and communities.

The position will develop and coordinate communications content across appropriate platforms, support media engagement, document programstories and achievements, and provide communications support to programteams and management.

The role will work closely with the Country Director, Program, MEAL and other teams to ensure communications are aligned with ChildFund's strategy, branding, safeguarding requirements and donor commitments.

KEY DUTIES

Communications Strategy and Coordination

Support the development and implementation of ChildFund PNG's communications and visibility priorities.

Ensure communications are aligned with ChildFund PNG's strategy, organisational priorities and ChildFund Australia requirements.

Develop communications plans for key program, campaigns, events and organisational priorities.

Coordinate communications requests across the Country Office and programteams.

Provide advice and support to staff on appropriate communications approaches and messaging.

Ensure communications are clear, consistent, accurate and appropriate for the intended audience.

Content Development and Storytelling

Develop high-quality content that communicates ChildFund PNG's programoutcomes, impact and organisational contribution.

Produce stories, articles, profiles, case studies, newsletters, reports and other communications materials.

Work with programteams to identify meaningful stories and evidence of change.

Ensure stories reflect the voices and perspectives of children, young people, communities and partners appropriately and respectfully.

Translate technical programinformation into accessible and engaging communications for different audiences.

Support the development of communications materials for donor and stakeholder engagement.

Digital and Social Media

Coordinate ChildFund PNG's digital and social media content in line with approved communications plans and organisational guidelines.

Develop and curate appropriate content for ChildFund PNG's digital platforms.

Maintain a consistent organisational voice and visual identity across communications channels.

Monitor engagement and use digital analytics to improve communications approaches.

Ensure social media content is appropriately reviewed and approved before publication.

Support campaigns and digital initiatives that promote ChildFund PNG's program and advocacy priorities.

Media Engagement

Develop and maintain constructive relationships with relevant media outlets and journalists.

Coordinate media enquiries and support appropriate responses in consultation with the Country Director and relevant staff.

Prepare media releases, talking points, key messages, briefing notes and other media materials.

Support media interviews and opportunities for ChildFund PNG leadership and programrepresentatives.

Monitor relevant media coverage and provide updates to management.

Ensure media engagement follows ChildFund's communication, safeguarding and reputational risk requirements.

ProgramVisibility and Documentation

Work closely with programteams to identify opportunities to communicate programachievements, outcomes and learning.

Support programteams to develop appropriate visibility and communications plans.

Document programactivities, achievements and impact through written stories, photography, video and other appropriate formats.

Ensure donor visibility and communications requirements are incorporated into programcommunications.

Support communications for programlaunches, events, visits and other significant organisational moments.

Maintain an organised archive of approved photographs, videos, stories and other communications materials.

Internal Communications

Support effective internal communication across ChildFund PNG.

Develop staff communications, updates and other internal information materials as required.

Support the Country Director and Senior Management Team with key organisational messages.

Promote consistent understanding of organisational priorities and key developments.

Contribute to staff engagement and organisational culture through appropriate communications.

Brand and Communications Quality

Ensure ChildFund PNG communications comply with approved ChildFund branding and communications guidelines.

Maintain consistency in ChildFund PNG's visual identity, tone and messaging.

Review communications materials for accuracy, quality and appropriate language before publication.

Ensure communications materials are accessible and appropriate for different audiences.

Coordinate with ChildFund Australia communications colleagues where required.

Safeguarding and Ethical Communications

Ensure all communications involving children and vulnerable people comply with ChildFund safeguarding requirements.

Obtain appropriate consent before using photographs, stories, quotes or other personal information.

Ensure communications do not expose children, families or communities to harm, stigma or unnecessary risk.

Promote dignified, respectful and non-exploitative representation of children and communities.

Immediately raise any communications-related safeguarding or reputational concerns through the appropriate channels.

Team and Capacity Support

Provide communications guidance and practical support to programand operational teams.

Build staff capacity to identify and communicate programoutcomes and impact.

Encourage staff to use clear, accurate and outcome-focused communication.

Develop simple communications tools and guidance for staff where required.

QUALIFICATIONS & EXPERIENCE

Essential

Bachelor's degree in Communications, Journalism, Media, Public Relations, Marketing, International Development, Social Sciences or a related discipline.

Minimum 5 years' relevant experience in communications, media, journalism, public relations or a related field.

Demonstrated experience developing communications content for an organisation, NGO or development organisation.

Strong writing, editing and storytelling skills.

Experience developing content for digital and social media