Community Health Worker (CHW), Early Childhood

Description

About Jordan Valley Health:

Jordan Valley Health (JVH) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community’s health through access and relationships. By working collaboratively with partners and continually innovating, JVH strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare.

Job Summary:

The Community Health Worker (CHW) plays a critical role in advancing the mission of the Federally Qualified Health Center by improving access to care, addressing social determinants of health, reducing barriers, and supporting patients navigating healthcare and social services. This position serves as a trusted liaison between patients, the health center, and community resources. The CHW is responsible for determining and issuing Sliding Fee Scale (SFS) discounts, assisting patients with Medicaid applications, and determining and issuing Presumptive Eligibility (PE) for Medicaid in compliance with Health Resources and Services Administration (HRSA), state Medicaid, and organizational requirements. The CHW is responsible for connecting patients to community resources. The Early Childhood Community Health Workers (CHW) support teachers in providing a safe, nurturing, and engaging learning environment for children enrolled in Jordan Valley Early Childhood Academy. Classroom Aides assist with daily classroom operations, maintain licensing standards, communicate with families, document children's daily activities, and help ensure the smooth operation of the classroom while promoting each child's growth and development.

Key Responsibilities:

• •Assist the classroom teacher with daily routines and classroom management.
• •Supervise children to ensure a safe, positive, and engaging learning environment.
• •Support children during meals, snacks, diapering/toileting, handwashing, transitions, and rest time.
• •Document children's daily activities, meals, diapering/toileting, naps, and other required information in the center's communication platform.
• •Communicate professionally with families regarding their child's daily activities and classroom updates.
• •Prepare and organize classroom materials and learning centers.
• •Maintain classroom cleanliness and organization in accordance with licensing, health, and safety standards.
• •Assist with implementing lesson plans and developmentally appropriate classroom activities under the direction of the lead teacher.
• •Help create a welcoming, inclusive, and positive classroom environment.
• •Participate in family engagement events, open houses, parent conferences, enrollment events, and other academy activities as assigned.
• •Maintain confidentiality of children, families, and staff while complying with Jordan Valley Health policies and licensing regulations.
• •Work collaboratively with teachers, leadership, and other staff members to support the overall success of the Early Childhood Academy.
• •Assist with classroom inventory, preparation of supplies, bulletin boards, and seasonal classroom projects.
• •Attend required trainings and staff meetings.
• •Perform other duties as assigned to support the Early Childhood Academy.

Patient Access & Navigation

• •Provide patient-centered, culturally competent education and support to individuals and families.
• •Assist patients in navigating healthcare services, insurance coverage, and community resources.
• •Identify and address social determinants of health that may impact access to care, i.e. PRAPARE.
• •Advocate for patients to ensure timely access to medical, dental, behavioral health, and enabling services.
• •Follow up on appointments or instructions from the healthcare team by making home visits, meeting the participant in a community setting, and/or phone communication.
• •Build relationships and interact professionally with local community partnerships, health, and social service providers.

Sliding Fee Scale (SFS) Administration

• •Screen patients for Sliding Fee Scale eligibility in accordance with HRSA and organizational policies.
• •Accurately determine and issue Sliding Fee Scale discounts based on income and household size.
• •Educate patients on the Sliding Fee Scale program, eligibility requirements, and renewal processes.
• •Ensure all documentation supporting SFS determinations is complete, accurate, and audit ready.

Medicaid & Presumptive Eligibility

• •Assist patients with Medicaid applications, renewals, and changes, including gathering required documentation.
• •Determine and issue Presumptive Eligibility for Medicaid in compliance with state and federal guidelines.
• •Clearly explain eligibility determinations, coverage timelines, and next steps to patients.
• •Track and follow up on applications to ensure continuity of care and coverage.

Teamwork & Organizational Goals

• •Promote effective working relations and work as part of a team to facilitate the organization’s ability to meet its goals and objectives.
• •Attain all agreed-upon goals and objectives within specified time frames, contributing to the organization’s overall mission.
• •Consistently meet monthly individual productivity goals and key performance indicators (KPIs) as determined by Management.

Compliance & Documentation

• •Maintain accurate, timely documentation in the electronic health record (EHR) and eligibility systems.
• •Ensure compliance with HRSA, Medicaid, and FQHC regulatory requirements.
• •Protect patient confidentiality and comply with HIPAA and organizational privacy policies.
• •Participate in internal audits, quality assurance activities, and compliance reviews as required.
• •Stay current on changes to Medicaid, Presumptive Eligibility, and Sliding Fee Scale regulations.
• •Responsibly follow the Clinic Exposure Control Plans, including protocols for Bloodborne and Airborne Pathogens.
• •Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to maintain a professional, responsible, and courteous environment.
• •Provide metrics if needed to meet various GRANT funded initiatives

Collaboration & Outreach

• •Collaborate with registration, billing, care teams, case management, and leadership to support patient access.
• •Refer patients to internal programs and external community resources, including housing, food assistance, transportation, and social services.
• •Participate in outreach events, enrollment activities, and community engagement efforts as needed.
• •Support the health center’s enabling services model and patient-centered medical home (PCMH) approach
• •All other duties as assigned

• Benefits Overview:
• •Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
• •Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
• •Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
• •Dental and Vision Coverage: Dental insurance through Cigna’s DPPO network and vision coverage through EyeMed’s Insight network.
• •Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
• •Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
• •Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervent