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Brightli

Community Support Specialist

Indianapolis - Madison

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
8 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Job Description:

Job Title: Community Support Specialist

Location: Indianapolis, IN

Department: Crisis Services

Employment Type: Full-time

  • Job Summary:
  • Join our compassionate and collaborative team as a Community Support Specialist, where you will make a meaningful difference in the lives of individuals and families. In this role, you will empower clients to build strong foundations for long-term wellbeing and independence through personalized support. You will utilize evidence-based techniques and work alongside other professionals to provide comprehensive mental health services. If you are passionate about helping others and possess strong communication and problem-solving skills, we want to hear from you!

As a Community Support Specialist, you will help individuals adapt to living in their communities by creating personalized plans that address their specific needs. You will connect clients with local resources and foster a robust support network, promoting growth, stability, and resilience.

This position offers…

  • Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
  • Mileage Reimbursement – Company paid for work functions requiring travel
  • Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
  • Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
  • Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

  • Provide community-based mental health services to children, adolescents, and/or adults, including assessment, diagnosis, treatment planning, and intervention implementation.
  • Collaborate with clients, families, and other stakeholders to develop and implement individualized treatment plans that address the client's specific needs and goals.
  • Utilize a strengths-based approach that emphasizes empowerment, skill-building, and resilience, incorporating evidence-based practices such as Motivational Interviewing, Positive Reinforcement Techniques, Trauma-Informed Strategies, and skills based in CBT and DBT approaches.
  • Provide behavioral interventions, including motivational interviewing, operant conditioning, interpersonal and group dynamics, cognitive processing, and other evidence-based interventions.
  • Coordinate care with other service providers, including primary care physicians, psychiatrists, schools, and community organizations.
  • Maintain accurate and timely records of client interactions, treatments, and progress, in accordance with organizational policies and procedures.
  • Participate in staff development activities, including training and education programs, to enhance knowledge and skills related to youth mental health services.
  • Contribute to the organization's quality improvement initiatives, including data collection, analysis, and reporting.
  • Work collaboratively with other members of the team, including case managers, therapists, and support staff, to ensure effective coordination of care and support for clients.
  • Develop and maintain relationships with key stakeholders, including parents, teachers, counselors, and other professionals involved in the client's care.
  • Prepare for and facilitate PSR group sessions as pertinent to client treatment plan goals.
  • Knowledge of the basic elements of ACT, the theory behind the ACT model, the core processes that ACT teams follow, and the types of services that ACT team members provide.

Education, Experience, and/or Credential Qualifications:

  • Bachelor’s degree in Psychology, Social Work, or other human services specialized field of study; or
  • Bachelor’s degree in an unrelated field and two years of related work experience; or
  • Any four-year combination of higher education and two years of related work experience; or
  • Associate’s of Applied Science in Behavioral Health Support will also fulfill educational requirements; or
  • Four years of qualifying experience*.

*Qualifying experience must include delivery of services to individuals with mental health disorders, substance use disorders, or developmental disabilities. Experience must include some combination of the following:

  • Providing one-on-one or group services with a rehabilitation/habilitation and recovery/resiliency focus;
  • Teaching and modeling for individuals how to cope and manage psychiatric, developmental, or substance use disorder issues while encouraging the use of natural resources;
  • Supporting individuals in their efforts to find and maintain employment and/or to function appropriately in family, school, and community settings;
  • Assisting individuals to achieve the goals and objectives in their individual treatment plan.

Additional Qualifications:

  • Must be at least twenty-one (21) years of age to operate a company-owned vehicle.
  • Must be at least twenty-three (23) years of age to operate a company-owned fifteen (15) passenger van.
  • Current driver’s license, acceptable driving record, and current auto insurance.
  • Reliable means of transportation in order to transport clients in a personal vehicle.

Physical Requirements:

ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push,



 Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness



 Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Adult & Child Health is a Smoke and Tobacco Free Workplace.

Original posting on Brightli's site ↗

Listed on hirly, a job board. hirly is not the employer: Brightli is hiring for this role.

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