Complex Scheduler | Hemonc Infusion Therapy | PRN Status

Complex Scheduler | Infusion Therapy

Our Mission : Quality, compassionate care for all.

Our Vision : Reimagine health care through connection, service and innovation.

Our Core Values : Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Make a meaningful difference behind the scenes of patient care. Logan Health is seeking an experienced Scheduler to support our Hospital Infusion team. This role serves as an important connection between patients, clinical staff, referring offices, insurance companies, and other departments to help ensure infusion services are scheduled accurately and efficiently.

The Infusion Scheduler communicates with patients both in person and by phone and must be comfortable managing detailed scheduling needs, medical documentation, insurance requirements, referrals, and prior authorizations.

Location and Schedule

Location: Hospital Infusion, near Entrance A

Employment status: PRN/as needed

Department hours: Monday through Friday, 8:00 a.m.–4:30 p.m.

Advance scheduling may be available when covering planned vacations or other absences

Some shifts may be offered on short notice to help cover call-outs or unexpected department needs

No nights, evenings, weekends, or holidays

PRN hours are based on department needs and are not guaranteed.

What You’ll Do

As an Infusion Scheduler, you will:

Schedule and coordinate infusion appointments accurately and efficiently

Communicate with patients both in person and over the phone regarding appointments, scheduling instructions, and next steps

Coordinate with clinical teams, referring offices, insurance companies, and other departments

Review referrals, orders, authorizations, and supporting documentation to ensure scheduling requirements are met

Assist with insurance verification and prior authorization tracking

Maintain accurate patient and scheduling information within multiple electronic medical record systems

Process incoming and outgoing faxes and electronic documentation

Identify missing or incomplete information and follow up with the appropriate individuals or departments

Protect patient confidentiality and follow HIPAA requirements

Prioritize multiple scheduling needs while maintaining accuracy, professionalism, and excellent customer service

Provide backup scheduling and administrative support to the department as needed

Qualifications

Required

Minimum of two years of scheduling experience

Experience working with medical terminology

Experience with insurance verification, prior authorizations, and referral processes

Ability to work within multiple electronic medical record systems

Ability to manage electronic and faxed documentation

Strong organizational skills and attention to detail

Ability to prioritize competing responsibilities and work both independently and as part of a team

Excellent verbal, written, and interpersonal communication skills

Ability to handle sensitive and confidential information with professionalism, tact, and discretion

Preferred

Previous oncology or infusion scheduling experience

Previous experience using Meditech

Familiarity with infusion-related terminology, workflows, orders, and treatment scheduling

Who Thrives in This Role?

The ideal candidate is an experienced medical scheduler who is comfortable working in a detailed, fast-moving healthcare environment. You are dependable, organized, and confident in communicating with patients and clinical teams. You understand that accurate scheduling, insurance coordination, and documentation are essential to helping patients receive timely care. If this sounds like you, we encourage you to Apply today!

Shift:

Day Shift - 8 Hours (United States of America)

PRN employees typically work 0–19 hours per week. Hours may vary based on department needs, including staffing shortages, vacation coverage, and unexpected call-outs.

PRN positions (also referred to as Casual, As Needed, or Per Diem) at Logan Health offer flexibility and are designed to provide coverage during busy periods, employee absences, and vacations, making them an excellent opportunity to support the team as needed. PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program. Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs. Pay rates and scheduling practices may vary by department.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

Criminal background check

Reference checks

Drug Screening

Health and Immunizations Screening

Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.