Compliance Manager

IMPORTANT APPLICATION NOTICE

Thank you for your interest in career opportunities with the National Bank of the Virgin Islands.

Please note that applicants for externally advertised vacancies are required to submit their application through both the Bank’s BambooHR Career page and the Government of the Virgin Islands’ Labour Management System (LMS) . Accordingly, after completing your application through the Bank’s Career page, please ensure that you also locate the corresponding vacancy on the Labour Management System (LMS) and submit your application through that platform.

This requirement supports the applicable recruitment and labour processes, including those that may be required where a successful candidate requires authorization to work in the Virgin Islands. Applications submitted through only one platform may be considered incomplete. Please review the vacancy details and application deadline below before submitting your application.

The National Bank of the Virgin Islands (“the Bank”) is seeking a qualified person to fill the following full-time position:

Compliance Manager

Job Summary :

To administer and execute the Bank’s enterprise-wide compliance and operational risk management programmes on a day-to-day basis. The Compliance Manager serves as the key operational support to the Chief Compliance and Risk Officer (CCRO), ensuring that established compliance and risk frameworks are implemented effectively, regulatory obligations are met consistently, and banking activities are conducted in accordance with the laws and regulatory requirements of the Virgin Islands.

Primary Responsibilities include, but are not limited to:

Departmental Leadership & People Management:

Departmental Operations: Manages the day-to-day workflow and activities of the Compliance and Risk Department, ensuring operational efficiency, regulatory discipline, and effective service delivery.

Performance Management: Develops strategic goals and performance objectives for all supervised staff, aligning departmental output with the Bank's broader strategic imperatives.

Team Development: Monitors productivity and provides coaching, guidance, and mentorship to build a capable, responsive, and high-performing compliance team.

Training Coordination: Recommends and facilitates specialised technical and regulatory training for Compliance and Risk personnel to support continuous professional development and operational readiness.

Acting Leadership: Assumes operational oversight of the Compliance and Risk Department in the absence of the Chief Compliance and Risk Officer, ensuring continuity of departmental leadership and decision-making.

Regulatory Compliance and Reporting:

Regulatory Compliance: Supports the CCRO in ensuring that the Bank’s policies, procedures, and day-to-day operations remain fully compliant with the laws of the Virgin Islands, including the Anti-Money Laundering and Terrorist Financing Code of Practice and other applicable regulatory requirements.

Enhanced Due Diligence Oversight: Supervises enhanced due diligence reviews for Politically Exposed Persons (PEPs), high-risk customers, and other higher-risk relationships, including the review of internal Unusual Activity Reports to identify potential financial crime concerns.

SAR Administration: Manages the Bank’s internal and external Suspicious Activity Reporting (SAR) process, as the Anti-Money Laundering Reporting Officer. This includes the initial receipt and triage of suspicious activity referrals, fact-finding and review, coordination of Investigations, compilation and assessment of supporting evidence, determination of whether the matter meets the threshold for external reporting, and ensuring timely submission of SARs to the relevant authority, where required.

Sanctions Monitoring: Monitors and enforces the Bank’s compliance with applicable targeted financial sanctions regimes, including United Nations and United Kingdom sanctions extended to the Virgin Islands, and supports the immediate identification, freezing, escalation, and reporting of designated assets.

Breach and Complaints Registers: Maintains the Bank’s statutory Register of Compliance Breaches and Register of Complaints, ensuring matters are accurately recorded, investigated, remediated, and reported to the relevant authority where necessary.

Regulatory Filings Support: Assists with the timely preparation, coordination, and submission of FATCA, CRS, and other required regulatory filings to the Financial Services Commission, International Tax Authority, and other relevant bodies.

Regulatory Changes: Tracks emerging external compliance and risk developments, including legislative amendments and international regulatory obligations, and communicates their operational implications to the CCRO and relevant internal stakeholders.

Operational Risk and Control Assurance:

Compliance Monitoring: Oversees routine compliance and risk checks across the organisation, including sampling, monitoring, and periodic control reviews to confirm adherence to internal policies, procedures, and regulatory requirements, and supports the preparation of quarterly compliance reporting.

Investigative Support: Assists the CCRO with investigations of internal and external policy breaches, regulatory noncompliance, and other control failures, helping ensure timely containment, escalation, remediation, and documentation.

Record Retention Oversight: Enforces appropriate record-keeping standards to ensure that customer due diligence records, transaction documentation, investigation files, and related compliance records are securely maintained in retrievable form for the required statutory retention period.

Embedding Controls: Works closely with Senior Management and frontline business units to embed practical compliance controls into daily operations and to promote consistent application of policies and procedures across the Bank.

Internal Violations Management: Supports the consistent handling, escalation, and follow-through of internal breaches of procedure, policy, and applicable Virgin Islands laws and regulations.

Vault Control Oversight: Works collaboratively with the Internal Audit Department to support the oversight of vault operations and controls, ensure that compliance-related issues are identified and addressed, and contribute to reporting to the Audit, Risk and Compliance Committee.

Digital Compliance Testing: Conducts targeted compliance testing and quality assurance reviews of the Bank’s digital banking channels, card-related activity, and other emerging service platforms to identify and mitigate digital fraud, cyber-financial crime, and conduct risks.

Correspondent Banking Due Diligence: Oversees compliance onboarding and due diligence testing for new and existing correspondent banking relationships, helping to ensure that the Bank meets the control and transparency standards expected by international counterparties.

Data Protection Compliance: Ensures that internal compliance investigations, file reviews, and monitoring activities are conducted in accordance with the BVI Data Protection Act, 2021, and that sensitive customer and employee information is handled securely and lawfully.

Management Support: Performs other related duties, assignments, and special projects consistent with the scope of the Compliance Manager role and the evolving needs of the Bank

Advisory and Strategic Support:

ERM Support: Assists the CCRO with the ongoing implementation and administration of the Bank’s enterprise risk management framework, including operational support for risk identification, monitoring, and reporting activities.

Policy Maintenance: Reviews and maintains the Bank’s Compliance Manual, Code of Conduct, and related governance documents, and provides recommendations to the Chief Policy and Research Officer on required updates arising from regulatory change, operational findings, or evo