Concierge/Receptionist- Senior Living- Part Time/As Needed

Description

Cantata Adult Life Services, formerly known as The British Home, is a nonprofit, mission-driven community with over 100 years of experience, offering a full continuum of care on a beautiful 10-acre campus in Brookfield, Illinois. We are seeking strong, compassionate leaders to join our team and help us continue enriching the lives of older adults through exceptional care and a vibrant community.

Schedule Availability: We are seeking candidates who are available for seasonal, part-time, or as-needed (PRN) work. Flexible availability is preferred.

Provides a wide variety of reception, support, and administrative assistance to residents, visitors, guests, and other employee-partners. Administrative support should be in accordance with policies and procedures, current federal, state and facility standards, guidelines and regulations governing our company.

Principal Duties and Responsibilities: This description is intended only to identify the basic responsibilities and requirements of this job classification and does not prevent the assignment of other job-related duties. Successful job applicants will be able to perform these essential functions with or without requested reasonable accommodation.

• •Upholds the Cantata Promise by treating all individuals with respect, integrity, and compassion.
• •Assists the Life Enrichment Director with daily operations, encourages participation in wellness programs, and ensures building security.
• •Handles reception duties, greets visitors, and directs them as needed. Communicates with residents and visitors, maintaining respect and fairness.
• •Observes and reports changes in residents' conditions, completes administrative tasks, and handles data entry as instructed by the Nurse Manager or Campus Director.
• •Schedules appointments, contacts residents or responsible parties, and works with Life Enrichment to manage activity calendars.
• •Assists with transporting residents, photocopies/faxes documents, and ensures files are up-to-date and accessible.
• •Monitors clerical supplies, delivers messages promptly, and distributes mail.
• •Maintains a positive atmosphere in the department, adapts to changing situations, and follows work assignments.
• •Attends required training and adheres to Cantata’s policies and procedures.

Requirements

• •High School graduate or equivalent.
• •Prior office/receptionist experience helpful.
• •Represents Cantata to visitors, vendors, employees, and others in a professional manner and appearance.
• •Must be knowledgeable of computer systems, preferably Microsoft Office, Outlook Calendar, and other office equipment.
• •Must possess a professional appearance and attitude.
• •Ability to work independently with little or no supervision.
• •Ability to communicate effectively both verbally and in written form with a diverse group of people.
• •Ability and willingness to work harmoniously within a team environment.
• •Must possess the ability to deal tactfully with personnel, residents/patients, family members, visitors, government agencies/personnel and the general public.
• •Must be able to read, write, speak, and understand the English language.
• •Aptitude for detail work.
• •Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people within the facility

Contact with Others

Extensive contact with residents/clients on a daily basis. Daily contact with all levels of personnel within the company. Extensive contact with resident’s/client’s family members and community contacts.

Physical Requirements/Working Conditions

• •Must meet general health requirements as set forth by this company.
• •Intermittent physical activity including bending, reaching and prolonged periods of sitting.
• •Works in office areas.
• •Sitting in front of a computer monitor
• •Is subject to frequent interruptions, and has the ability to multi-task.
• •Walking and climbing stairs; and use of elevator, as required to deliver messages and secure exit doors.

Exposure Classification

• •Job duties are classified as Category II (no routine contact with blood, body fluids or tissues).
• •No exposure to chemicals which are identified for use in the nursing department.