Connect Cafe Front Line Manager

CONNECT CAFÉ MANAGER

Job Category: Restaurant

Job Status: Full-time, exempt position

Reports to: Director of Social Enterprises

• Responsibilities:
• P rimary responsibilities include but are not limited to :

Oversee daily front and back of house restaurant operations, including food ingredient preparation, order fulfillment while staying within budget limitations, cleanliness , and customer service

Supervise daily shift operations, train, coach, and provide feedback to café staff on restaurant procedures, customer service, and workplace expectations

Prepare staff schedules, track employee hours, and record payroll information accurately

Ensure staff follow organizational policies and applicable food safety, sanitation, and quality standards

Monitor inventory; order food, supplies, and equipment within budget limitations; and identify opportunities to reduce waste and operating costs

Address customer concerns professionally and seek guest feedback to improve service and product quality

Greet customers and provide attentive, friendly customer service

Take, prepare and deliver food and beverage orders accurately and efficiently

Ensuring all end of day cash outs are correctly completed

Evaluate staff performance and provide ongoing feedback and support

Participate in the recruitment and interviewing of prospective employees

Qualifications & Preferred Skills

High school diploma or equivalent required

Previous restaurant experience required; management experience preferred

Ability to traverse all parts of the restaurant quickly

Prolonged periods of standing at a counter and working in a restaurant environment

Job may require:

Lifting up to 25 lbs

Standing for long durations

Reaching, bending, stooping, lifting, shaking, stirring, pouring, carrying and pushing

Compensation & Benefits

Compensation commensurate with experience

Comprehensive benefits package including:

Highly-competitive health plan

Health Reimbursement Account (HRA) with generous employer contribution

Life insurance and long-term disability provided at no cost to employee

Voluntary life and short-term disability options available

403(b) retirement plan with up to a 6% employer match

Flexible Spending Account with medical expense and dependent care options

Employee Assistance Program

Generous paid time off and holidays

FosterAdopt Connect is committed to fostering a workplace and service environment where all individuals are treated with dignity, respect, and fairness. We provide equal employment, volunteer, vendor, and service opportunities and does not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. This commitment applies to all aspects of our operations, including recruitment, hiring, compensation, promotion, training, discipline, termination, volunteer engagement, vendor selection, and the delivery of programs and services. We strive to cultivate an inclusive, welcoming, and respectful environment where employees, volunteers, contractors, vendors, clients, and community members can contribute and participate fully.

Employee Print Name: __________________________________

Employee Signature: ____________________________________ Date: _________________________