Consultant - Salesforce Core

Summary of Duties

ETG Digital is seeking a Software Developer with expertise in Salesforce Platform and enterprise applications. The ideal candidate will have broad expertise with multiple Salesforce solutions and experience in related capabilities and GTM (go-to-market) commercial platforms. Responsibilities include analyzing project objectives, designing and building custom solutions, creating custom workflows, and troubleshooting errors.

Essential Job Functions

• •Solve complex business problems through appropriate combinations of configuration, custom coding (Apex, JavaScript) and integrations.
• •Utilizes Salesforce programming, including Visualforce pages, Lightning pages, and Lightning Web Components.
• •Develops Apex classes and triggers, Visualforce pages, and other components based on requirements.
• •Uses Salesforce automation tools such as Flows, Process Builder, Workflows, and Einstein Orchestrator.
• •Uses Salesforce APIs to integrate with other organizational systems including collaboration with Enterprise IT for custom Boomi integrations
• •Integrates business applications connected through Managed Packages
• •Collaborate with technical teams to ensure downstream alignment for fulfillment, accounting and enterprise reporting.
• •Collaborate with IT leadership and business partners to ensure development is fit-for-purpose
• •Adheres to Salesforce best practices, maintains code documentation, and writes/maintains test classes for all custom development.
• •Uses DevOps tools such as Copado and Azure ADO.
• •Resolves complex technical support issues for internal users by understanding requests, triaging solutions, and independently solving problems.
• •Remains current with Salesforce technologies and best practices.

Marginal Duties

Performs other duties as assigned.

Knowledge of

• •Managing Salesforce data, including SOQL or SQL, and at least six months of experience with the Salesforce APEX Data Loader.
• •CPQ, RCA/RCB, Service Cloud, Experience Cloud, Apex, Visualforce, Lightning Web Components, and Force.com tools and applications.
• •Lightning Components using the Lightning Design System framework, Apex, Apex Data Loader, and declarative platform tools (Process Builder, Visual Workflow, Lightning App Builder, etc.).
• •Experience with emerging SFDC capabilities strongly preferred, especially Agentforce and Slack.
• •Boomi and Salesforce integration preferred.
• •Experience with other enterprise-class GTM platforms strongly preferred including (but not limited to) Eloqua, Aviso, Gainsight and Gong.

Skills and Abilities

• •Ability to communicate ideas in both technical and user‑friendly language, including with key business stakeholders and executives.
• •Highly self‑motivated and detail‑oriented.
• •Strong analytical and creative problem‑solving abilities.
• •Able to prioritize and execute tasks in a high‑pressure environment.
• •Strong customer service orientation.
• •Ability to work in a team‑oriented, collaborative environment.

Education

Bachelor’s degree in computer science or a related field.

Experience

Four years of related experience, including a minimum of two years of experience with customization on the Salesforce Lightning platform. Equivalent work‑related experience resulting in acceptable proficiency levels may substitute for the required education and experience.

Licenses and Certifications (Preferred)

• •Salesforce Platform App Builder Certification
• •Salesforce Platform Developer I Certification
• •Salesforce Lightning Component Framework Specialist
• •Salesforce Lightning Experience Specialist