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Sunward

Consumer Loan Officer (Specialist level)

Albuquerque, NM

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

  • Job Summary:
  • This role plays a pivotal part in advising, reviewing, and evaluating members' lending needs for auto, personal, credit card, and home equity lines of credit.

Essential Job Duties:

General loan responsibilities:

  • Evaluate loan applications and documentation by confirming creditworthiness.
  • Improve loan applications and documentation by informing the applicant of additional requirements.
  • Complete loan contracts by explaining provisions to the applicant; obtaining signatures and notarizations; collecting fees.
  • Help members by answering questions, responding to requests.
  • Maintain confidence by keeping loan information confidential.
  • Ensure compliance with all regulatory requirements and internal policies.
  • Manage the loan process from application to disbursement and beyond, including regular follow-up with members to assess their financial status.
  • Educate and advise members on such matters as appropriate financial planning, policies, and rates.
  • Provide comprehensive memo notes for the underwriter's review that contain relevant information to assist in loan decision-making.
  • Perform other duties as assigned by management.

Consumer loan responsibilities:

  • Input information into the consumer loan operating system.
  • Manage the loan process from application to disbursement and beyond, including regular follow-up with members to assess their financial status.
  • Evaluate credit worthiness and utilize credit reports to verify accuracy of the loan application.
  • Verify and inspect collateral offered.
  • Calculate loan payments, determine loan to value (LTV) and ascertain loan payoffs to other financial institutions.
  • Process and review loan applications that are initiated through an indirect (third party) partner.

HELOC loan responsibilities:

  • Evaluate and process applications for Home Equity Lines of Credit (HELOC) in accordance with company policies and regulatory guidelines.
  • Determine appropriate credit limits and terms for HELOC products based on borrowers' financial status and equity in their homes.
  • Provide guidance and information to applicants about HELOC products, including interest rates, repayment terms, and the application process.
  • Work closely with underwriters and loan processors to ensure timely and accurate processing of HELOC applications.

Requirements

Required Skills/Abilities:

  • Excellent interpersonal and negotiation skills.
  • Excellent organizational skills and attention to detail.
  • Strong proficiency with Microsoft Office applications. Familiar and comfortable with information technology, particularly digital means of communication.
  • Strong organizational skills in managing multiple initiatives.
  • Strong analytical and problem-solving skills.
  • Proficiency in assessing creditworthiness and understanding credit scoring systems
  • Proven ability to meet and exceed sales targets
  • Bilingual abilities may be preferred, depending on the market served

Knowledge:

  • Strong knowledge of consumer loan products, regulations, and market trends
  • Strong knowledge of compliance with federal and state lending regulations (e.g., Equal Credit Opportunity Act, Fair Lending, Truth in Lending Act)
  • Current registration with the Nationwide Mortgage Licensing System (NMLS) or ability to become registered upon employment

Education and Experience:

  • Minimum two years’ experience in consumer lending or directly related experience
  • Minimum high school diploma/GED or more than two years of related experience

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 5 pounds at times.
Original posting on Sunward's site ↗

Listed on hirly, a job board. hirly is not the employer: Sunward is hiring for this role.

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