Consumer Research Specialist

Job Summary

AMOREPACIFIC US Inc. would like to kindly invite a consumer research specialist to apply for a position in Americas R&I Center. This position focuses on managing various consumer research to better understand the North American market/consumer trends and consumer feedback on our products. The valuable insights gained from these studies will be applied to our marketing and sales strategies, as well as the development of innovative new products.

Principal Accountabilities

Initiate and oversee internal consumer and market research projects, including coordinating the logistical and technical aspects of research studies.

Design and execute various consumer research studies, including focus group discussions (FGD), in-depth interviews (IDI), home usage tests (HUT), etc.

Synthesize research data into insightful reports and compelling proposals that directly inform product and marketing decisions.

Cultivate and maintain an active network with research partners.

Attend customer research seminars, report main contents, and propose new customer research models.

Continuously explore and integrate new research methodologies to stay at the forefront of consumer insights.

Monitor and analyze consumer/market trends, including competitive brands' launches and consumer feedback, and generate related regular reports.

Manage internal consumer research panels and utilize them to conduct consumer research.

Key Expierence & Skills

Qualification and Experience

Bachelor’s degree in Science, Cosmetic Science, Chemistry, Biology, Business, Marketing, Consumer or Market Research, Psychology, Statistics, or a related field

Minimum 3 years of experience in consumer or market research, cosmetic product development, product evaluation, or a related field

Experience designing or managing consumer studies, product testing, or cosmetic development projects

Experience in the beauty, personal care, health, food, or consumer packaged goods industry preferred

Experience working with external research agencies or testing partners preferred

Skill Sets

Knowledge of qualitative and quantitative consumer research methodologies

Understanding of cosmetic product development and product evaluation processes

Ability to translate business questions into appropriate research objectives and study designs

Strong analytical, data interpretation, and insight-generation skills

Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint

Strong report-writing, presentation, and verbal communication skills

Web- and literature-based research and summarization skills

Strong project management, prioritization, and organizational skills

Active networking and relationship-building skills

Creative problem-solving and critical-thinking skills

Personal Attributes

Personality and principles aligned with AMOREPACIFIC’s ABC Spirit

Proactive and collaborative approach to working with cross-functional and global teams

Confident self-starter with a high level of drive, energy, and professionalism

Consumer-focused, curious, and insight-oriented mindset

Self-motivated, responsible, diligent, and trustworthy

Results-oriented, resourceful, resilient, meticulous, and hands-on

Strong sense of urgency with the ability to prioritize and meet deadlines

Adaptable and comfortable working in a fast-paced and dynamic environment

Company Benefits

Medical, Dental, and Vision Insurance

HSA Employer Contributions and FSA Options

401k Participation with company matching.

Discount on all APUS Brands Products

Gratis Program - Gift box with top selling products, twice a year

Paid Maternity Leave

Short Term and Long Term Disability Insurance

Paid Time Off: Vacation / Personal days / Sick days

Company offered Mental Counseling for all employees

Office-closed holidays and floating holidays

Company sponsored events

Education assistant Program

Employee Referral Program

Key Performance Indicators

Non-financial

Research & report deadlines.

Project management & partner firm management.

Satisfaction ratings of internal cross-functional departments.

Competency development.

Salary Range: 70k-80k/yr

AMOREPACIFIC, US, INC is an equal opportunity and Affirmative Action employer. We actively seek to maintain a diverse work force, and AMOREPACIFIC US, INC therefore recruits qualified applicants without regard to race, color, religion, gender, national origin, age, disability, or Vietnam veteran status