Content Solutions Engineer (Pre Sales)

• TransPerfect Is More Than Just a Job…
• Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

ABOUT THE JOB:

TransPerfect is a world leader in artificial intelligence, website and software localization, GMS (Globalization Management System) software products, and enterprise-level, professional translation services. Our translation solutions allow a diverse array of clients to deliver local language products, services, applications, training, and content in a culturally appropriate manner. We were founded on the belief that great service is, and always will be, a key differentiator in the localization industry.

TransPerfect is looking for a dynamic and team oriented individual with high energy and drive to join the Content Solutions Team as a Content Solutions Engineer supporting the Asian market.

We are looking for an content solution engineer with focus on our AI/MT and GlobalLink Focus to join the Team.

This is a multi-functional, client-facing role that combines:

• •Subject Matter Expertise (SME) in Artificial Intelligence (AI), Machine Translation (MT), and Generative AI
• •Strategic pre-sales support across the GlobalLink suite
• •Technical consulting and solution architecture
• •Key account and program management collaboration

The ideal candidate operates at the intersection of AI innovation and enterprise localization technology.

As a Content Solutions Engineer, you will serve as both:

• •The AI/MT expert during pre-sales engagements
• •A technical advisor and solution consultant for the broader GlobalLink suite of products
• •You will work closely with prospective and existing clients to:
• •Gather requirements
• •Identify automation and optimization opportunities
• •Design AI-powered and GlobalLink-enabled solutions to address complex global content challenges

You will also support strategic client relationships by ensuring successful adoption of both AI/MT capabilities and GlobalLink platform solutions.

KEY RESPONSIBILITIES:

AI & MT Subject Matter Expertise

• •Act as SME in sales opportunities involving AI, MT, and Generative AI
• •Lead client presentations, workshops, and technical discussions
• •Evaluate LLM and MT options for external clients and internal production
• •Design AI-powered workflows aligned with client use cases

GlobalLink Solution Support

• •Support pre-sales efforts across the GlobalLink suite , including workflow automation, integrations, reporting, and content management capabilities
• •Translate client business requirements into scalable GlobalLink configurations
• •Collaborate with Sales and Product teams to position GlobalLink strategically within enterprise accounts
• •Ensure alignment between AI/MT solutions and broader platform architecture

Consulting & Implementation Oversight

• •Propose pilot programs and define implementation roadmaps
• •Establish KPIs and success metrics
• •Coordinate with AI/MT Implementation and GlobalLink teams for deployment
• •Ensure smooth communication between clients and internal stakeholder.
• •Contribute knowledge and expertise to repository of responses to questions from requests for proposal (RFP) and requests for information (RFI) tender and selection processes.

REQUIREMENTS:

• •BS/BA required
• •Direct experience with MT, Generative AI, LLM, or other NLP technologies, solutions and services
• •Direct sales, client services, key account management or program management experience
• •You are familiar with the localization industry and have few years experience working on complex localization projects
• •Fluency in English, excellent verbal communication, and client-facing skills
• •Technical mindset and ability to grasp complex technical concepts
• •Must possess a sense of urgency and the ability to work under pressure
• •Demonstrate a high degree of attention to detail and ownership
• •Experience managing multi-faceted projects from inception to launch
• •You are dynamic, proactive and service-oriented