Contents Manager - Meridian, ID

Make a Difference When It Matters Most

Paul Davis Restoration is looking for a Contents Manager to lead our contents team and help customers recover their belongings after fire, water, smoke, and other property damage. The Contents Manager plays a key role in making sure contents projects are organized, completed accurately, and handled with care. This position combines team leadership, customer service, project coordination, inventory management, and hands-on contents restoration .

What You’ll Do

Lead, train, and manage the Contents team to ensure projects are completed efficiently and professionally

Oversee the packing, inventory, cleaning, processing, storage, and return of customers’ personal belongings

Coordinate contents projects from initial pack-out through final delivery and completion

Communicate with customers throughout the contents restoration process and provide excellent customer service

Maintain accurate documentation, inventories, photographs, and project records

Ensure contents are properly labeled, tracked, stored, cleaned, and returned to the correct customer

Inspect completed work to ensure quality and accuracy

Coordinate with Project Managers, Mitigation, Reconstruction, and other departments to keep projects moving

Help schedule employees and manage daily workload based on project needs

Monitor job progress, productivity, and project timelines

Assist with estimating, documentation, and project-related administrative tasks

Handle customer concerns professionally and work toward effective solutions

Ensure employees follow company policies, safety procedures, and Paul Davis standards

Participate in pack-outs, cleaning, manipulation, and other hands-on contents work when needed

Maintain a clean, organized, and safe contents facility

Help develop and maintain efficient systems for inventory, storage, and contents processing

What We’re Looking For

The ideal candidate is an organized, dependable leader who can manage multiple projects while maintaining a high level of attention to detail.

We’re looking for someone who:

Has previous leadership, management, restoration, warehouse, contents, or related experience

Is highly organized and detail-oriented

Has excellent communication and customer service skills

Can confidently lead and hold team members accountable

Can prioritize competing projects and deadlines

Is comfortable working in a fast-paced, changing environment

Has strong computer and documentation skills

Can work independently while also being a team player

Takes pride in doing quality work and taking care of customers

Is willing to get hands-on and help the team when needed

Can safely lift, carry, move, and handle household contents

Has a valid driver's license

Restoration or contents experience is preferred, but we are willing to train the right candidate who has strong leadership, organizational, and customer service skills.

Compensation & Benefits

Competitive pay based on experience

Health, vision, dental, accident, life, and other supplemental insurances

Paid time off

Paid holidays

401(k)

Training and development opportunities

If you are an organized leader who enjoys helping people, solving problems, and getting things done, we’d love to hear from you!