Contract Strategy & Management Specialist

Are you ready to get ahead in your career?

• •We want to empower you to turn your ambitions into achievements.
• •We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• •Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• •To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

To develop and execute contract strategies for key technology vendors. This role leads the end-to-end contract lifecycle, from negotiation and formation to in-life vendor performance and relationship management, ensuring value and mitigating risk for Maxis.

What will you do in this role?

1. Stakeholder Management & Vendor Relationship Management

• •Build and maintain good relationship with internal stakeholders and Vendors.
• •Monitor vendor performance, conduct business reviews, and drive continuous improvement initiatives.
• •Collaborate across business, technical, and procurement teams to achieve commercial and operational objectives.
• •Manage stakeholder engagement, feedback, and communications, including senior management updates.
• •Monitor vendor performance, SLA compliance, and service delivery commitments.
• •Conduct business reviews, vendor evaluations, audits, and improvement initiatives.
• •Identify and mitigate vendor-related risks to protect business interests.

2. Contract Lifecycle Management

• •Manage contracts throughout their lifecycle, including creation, amendments, SOWs, renewals, extensions, and termination.
• •Review contractual changes, assess risks, and provide recommendations on contract positions.
• •Monitor contract performance, deliverables, obligations, entitlements, and SLA compliance.
• •Manage contractual disputes, claims, and escalations to achieve timely resolution.
• •Ensure contractual governance processes are implemented and effective.

3. Compliance & Risk Management.

• •Ensure compliance with internal policies, legal requirements, and regulatory obligations.
• •Assess, monitor, and mitigate contractual, commercial, operational, and financial risks.
• •Maintain appropriate controls and documentation to safeguard Maxis' interests.

4. Process Digitalisation

• •Drive process improvement, automation, and digitalisation initiatives across contract and vendor management.
• •Enhance contract visibility, tracking, reporting, and governance through digital solutions.
• •Improve operational efficiency, data quality, and stakeholder experience through continuous improvement initiatives.

What you need for this role:

• •Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Business Studies/Administration/Management or equivalent.
• •Professional certifications in contract, procurement or commercial management would an added advantage.
• •Minimum 8 year(s) of relevant working experience in procurement and/or contract management, including managing strategic engagements with large vendors and regulatory bodies.

• •Experience within telecommunications industry, including mobile and fixed-line network environments, will be an added advantage.
• •Strong analytical, problem-solving and decision-making skills with high attention to detail.
• •Ability to provide practical, commercially balanced solutions and recommendations
• •Capable of managing multiple priorities and stakeholders in a fast-paced environment
• •Excellent commercial acumen with strong understanding of contract structures, commercial, and risk allocation.
• •Highly skills in contract negotiation, dispute resolution and stakeholder management.
• •Strong influencing, communication, and presentation skills, including engagement with senior management.
• •Sound knowledge of contract lifecycle management, vendor management, and commercial governance frameworks.

What’s next?

• •Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• •Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.