Cosmetic Sales Consultant

Cosmetic Sales Consultant (Hair Restoration Focus)

Location: Los Altos, CA

Pay Rate: $30.00 to $35.00 DOE

About the Role

Berman Skin Institute is seeking an experienced and motivated Cosmetic Sales Consultant to join our Los Altos team, with a primary focus on hair transplant and hair restoration consultations . While this role will support select cosmetic services, the majority of responsibilities will center on educating, consulting, and converting prospective hair transplant patients.

This position is ideal for a high-performing consultative sales professional who thrives in a medical aesthetic environment, understands high-ticket elective procedures, and excels at building trust while guiding patients through life-changing decisions.

Key Responsibilities

Conduct in-office and virtual consultations with prospective patients seeking hair restoration solutions

Educate patients on hair transplant options and technologies, including:

ARTAS® Robotic Hair Transplant

FUE and FUT procedures

PRP injections

Clearly explain candidacy, procedure timelines, pricing, and expected outcomes in alignment with physician recommendations

Provide consultative guidance for select cosmetic and aesthetic services when appropriate

Build strong rapport by actively listening to patient concerns and delivering personalized treatment recommendations

Collaborate closely with physicians, nurses, and clinical staff to ensure accurate medical information and a seamless patient experience

Prepare and present customized treatment plans, financing options, and membership or package offerings

Consistently follow up with leads via phone, email, and text to maximize consultation-to-procedure conversion

Maintain detailed documentation of leads, consultations, and sales activity within the CRM system

Meet or exceed monthly and quarterly sales goals while upholding exceptional patient care standards

Represent Berman Skin Institute with professionalism, empathy, and integrity at all times

Qualifications

Prior experience in medical aesthetics, cosmetic surgery, or elective healthcare sales (required)

Proven success in consultative or high-ticket sales environments

Strong communication, presentation, and interpersonal skills

Ability to navigate sensitive, personal conversations with empathy and discretion

Highly organized, self-motivated, and results-driven

Comfortable using CRM systems, patient scheduling software, and financing platforms

Professional appearance and demeanor appropriate for a medical setting

Performance Metrics

Monthly and quarterly consultation-to-procedure conversion rates

Revenue generated from hair transplant and cosmetic consultations

Patient satisfaction and retention metrics

Lead follow-up responsiveness and CRM compliance

Compensation & Benefits

Competitive rate plus commission and performance-based bonuses

Medical, Dental, and Vision Insurance

Life Insurance

401(k) with employer matching

Flexible Spending Account (FSA)

Paid Time Off (PTO)

Parental Leave

Employee discounts on services and products

Comprehensive retirement plan

Why Join Berman Skin Institute?

Work with one of the most respected names in dermatology and hair restoration

Consult on cutting-edge technologies, including ARTAS® robotic hair transplant systems

Collaborative, high-performance culture with strong leadership support

Significant earning potential and career growth in a thriving aesthetic practice

If you’re passionate about aesthetics, excel in consultative sales, and enjoy helping patients regain confidence, we’d love to hear from you.

Apply today and become part of the Berman Skin Institute team.