Credentialing Program Assistant

Summary

This position is located at the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Health Care Network (VISN 6), Hampton VA Medical Center, in Hampton, Virginia. This position serves as Program Support Assistant (Credentialer) for the Credentialing and Privileging (C&P) section organizationally aligned under the Chief of Staff Service Line. Reports to the C&P Manager.

Duties

Duties include but are not limited to: Processes and manages initial and renewal credentialing and privileging applications for Licensed Independent Practitioners (LIPs) and Non-Licensed Independent Practitioners (Non-LIPs). Conducts and validates primary-source verification of provider credentials, including licensure, DEA registration, education and training, board certification, employment history, peer references, NPDB information, and other required professional qualifications. Prepares credentialing and privileging actions and supporting documentation for review and approval by the Medical Executive Council, Credentials Committee, Chief of Staff, Executive Director, and other approving officials. Monitors and tracks time-sensitive credentialing and privileging requirements, including licenses, certifications, privileges, FPPE/OPPE actions, telehealth requirements, biennial renewals, limitations or suspensions, training requirements, and other committee-directed actions. Monitors and tracks time-sensitive credentialing and privileging requirements, including licenses, certifications, privileges, FPPE/OPPE actions, telehealth requirements, biennial renewals, limitations or suspensions, training requirements, and other committee-directed actions. Provides technical guidance and assistance to providers, applicants, Clinical Service Chiefs, and administrative staff regarding credentialing and privileging requirements, VetPro submissions, documentation deficiencies, privileges, scopes of practice, and applicable policies and procedures. Coordinates provider credentialing and onboarding activities with Human Resources, clinical services, applicants, and other stakeholders to ensure credentialing and privileging requirements are completed before the practitioner begins providing clinical care. Coordinates credentialing actions with external organizations and verification sources, including medical boards, certification organizations, academic institutions, health care facilities, other VA facilities, and federal agencies, and responds to requests for provider credentialing information in accordance with applicable requirements. Work Schedule: 8am-4:30pm (Monday thru Friday) Virtual: This is not a virtual position. Position Description/PD#: Credentialing Program Assistant/PD50039A Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not authorized.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/06/2026. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Processes and manages initial and renewal credentialing and privileging applications for Licensed Independent Practitioners (LIPs) and Non-Licensed Independent Practitioners (Non-LIPs); conducts and validates primary-source verification of provider credentials, including licensure, DEA registration, education and training, board certification, employment history, peer references; prepares credentialing and privileging actions and supporting documentation for review and approval; develops and maintains credentialing trackers, databases, reports, correspondence, and other records; provides technical guidance and assistance to providers, applicants, Clinical Service Chiefs, and administrative staff regarding credentialing and privileging requirements. Preferred experience: Minimum of two years office administrative or credentialing experience. Proficiency with Microsoft Excel, Adobe, and other standard office software applications. Strong organizational skill and experience supporting accreditation activities. Knowledge of applicable JC, OIG, VHA, and regulatory requirements. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.