Pencor

CRM / Salesforce Systems Administrator

Palmerton, Pennsylvania

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hirly's read of this role

Role family: Customer support
Seniority: Mid level
Country: US
Work mode: On-site / unstated
First seen by hirly: 2 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Company: PenTeleData

WFH Shift: Monday-Friday, 8AM-5PM

Pencor and its subsidiaries are Equal Opportunity Employers

PenTeleData, a leader in Data Transport technologies, has an exciting career opportunity for an experienced CRM Systems Administrator.

The CRM Systems Administrator is responsible for managing and supporting the CRM systems platform. Will be providing ongoing assistance to our 300+ user organization. The ideal candidate will be passionate about supporting user adoption and enhancing the implementation's business value. MUST have established residency in Pennsylvania.

Daily duties include:

User management, system configuration and handling user support through Help Desk Cases

Developing custom objects, fields, workflows and validation rules to align with business processes and will set up automation to streamline tasks and boost efficiency without compromising stability or security

Creating and maintaining clear documentation to support users and internal teams

Collaborating with colleagues to understand, analyze and improve CRM systems with third-party tools or systems

Communicating with consultants and/or vendors when necessary

Other duties as assigned

Qualifications:

Established residency in Pennsylvania

H.S. Diploma or G.E.D.

Salesforce Administrator Certification

Minimum 2 year experience as a CRM Systems Administrator; willingness to continue related education and maintenance certifications

Salesforce Proficency- Sales Cloud, Service Cloud, Field Service+, Shield, Own Backup

Experience with any additional CRM products a plus

Experience with CPQ (Configure, Price, Quote)

Experience with Conga Document Automation (Composer, Sign)

Proficiency with Agile Project Management / JIRA

Proficiency with DocuSign eSignature

Proficency with GIT/Bitbucket

Proficency with Microsoft 365

Excellent Communications Skills- Oral and Written

Excellent Organizational Skills

Excellent Problem Solving / Troubleshooting Skills

Scripting Skills - SOQL/SOSL, Apex, Javascript, HTML/CSS

Ability to be self-motivated and self-starter to handle multiple tasks

Ability to adapt to changing technology and changing needs of the company

Ability to develop and maintain CRM custom objects, formula fields, workflows, validation rules, custom views, dashboards and generate reports

Ability to work as a team in a collaborative environment to achieve agreed-upon objectives

Ability to communicate effectively with all levels within the organization

INDHP

Original posting on Pencor's site ↗

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