CRM Specialist (Retention, Klaviyo, Email)

Polaris Growth is hiring a CRM Specialist to join our team. You’ll work on CRM, retention and Lifecycle strategies for established & fast-growing e-commerce brands.

What you’ll do

Turn customer data into clear actions and improvements

Translate strategy into execution (and vice versa)

Build and optimize flows, campaigns, and pop-ups in Klaviyo

Run A/B tests and iterate fast

Work in sprints with your team and clients

What we’re looking for (non-negotiable)

3+ years experience in email marketing / CRM / e-commerce

Strong hands-on experience with flows and campaigns

Experience with Klaviyo or similar tools

Strong communication skills (Dutch and/or English)

Analytical, proactive, and comfortable owning projects

Nice to have

Experience with RFM, CLV and loyalty

Shopify / Magento / WooCommerce knowledge

Eye for identifying gaps in retention & performance

Understanding of attribution and margins

What you’ll get

Competitive salary based on your experience and skill set

Mostly remote, with regular co-work days

25 vacation days (full-time) + NS Business Card

Company laptop + full home office setup

Access to top training (Klaviyo, CRO, data & strategy)

Room to grow into the direction you want

Work at a leading Klaviyo Elite Partner agency

Team outings, drinks & events

A direct, open culture with strong team support

This is for you if

You want to go beyond execution and think strategically

You enjoy solving problems and improving systems

You want to grow fast within a strong team

This is not for you if

You prefer repetitive, low-impact work

You need constant guidance to move forward

You’re not interested in continuous improvement

Apply now and let’s build something meaningful together.