Trigent Software Private Limited
CRS
Kenchanahalli, Bangalore, Karnataka, India
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hirly's read of this role
- Seniority
- Mid level
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 12 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Strong communication skills, oral and written. Respond to requests for technical assistance by phone, email, chat. Enter and manage all incidents and problems in the incident management system and act as a liaison between users and technical escalation teams. Knowledge on Service Now ticketing tool Energetically follow-up on open incidents and provide status updates while carrying the ticket from its cradle to grave. Escalate problems (when required) to the appropriate teams. Maintain hygiene i…
Listed on hirly, a job board. hirly is not the employer: Trigent Software Private Limited is hiring for this role.
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