Customer Development Assistant Manager

Job Description:

1. Customer Relationship Management

• •Maintain daily communication and relationship with the procurement and procurement assistant teams at Busy Ming Group headquarters, building a stable and trust-based partnership
• •Respond promptly to client needs, coordinate internal resources to resolve issues, and enhance client satisfaction

2. Product Sampling & Listing Follow-up

• •Manage the sampling process for new and key products to Busy Ming Group headquarters, follow up on sample review, collect feedback, and drive adjustments and optimization
• •Oversee the entire product listing process, including quotation, negotiation, contract signing, and system data entry, to ensure smooth product launch
• •Track post-launch sales performance and provide timely market feedback

3. Daily Supply Chain Operations

• •Follow up on daily supply chain tasks including order processing, shipment arrangement, and delivery confirmation to ensure stable supply
• •Coordinate and resolve after-sales issues such as near-expiry products, returns/exchanges, and quality complaints
• •Monitor inventory turnover and work with the client on replenishment plans to avoid stockouts or overstock

4. Business Target Achievement

• •Assist the team in developing sales plans and promotional strategies for the Busy Ming channel
• •Track monthly/quarterly/annual sales target progress, analyze data, and propose improvement recommendations
• •Support execution of promotional activities, display optimization, and other in-store sell-through initiatives

5. Other Responsibilities

• •Collect competitive intelligence within the channel and produce regular analysis reports
• •Complete other tasks assigned by the supervisor

/ Requirements

Qualifications

• •Bachelor's degree or above, any major
• •2+ years of working experience; FMCG / food & beverage industry experience preferred
• •Experience in KA account management, channel operations, or supply chain management preferred
• •Based in Changsha; willing to travel occasionally

Core Competencies

• •Smart & adaptable : Strong learning ability, can quickly grasp business logic and client needs; flexible in problem-solving and able to find practical solutions when issues arise
• •Strong communication & coordination : Skilled at interpersonal communication, able to build good relationships with people at different levels and of different personalities; clear and structured in expression
• •Highly execution-oriented : Reliable and thorough, takes ownership and follows through on tasks proactively; no procrastination or passing the buck
• •Detail-oriented : Strong control over numbers, processes, and details; able to maintain accuracy in day-to-day work with multiple moving parts
• •Good stress tolerance : Able to thrive in a fast-paced environment, staying organized and efficient when handling multiple tasks in parallel
• •Result-driven : Business-minded, focused on target achievement, and willing to take ownership of results

Nice-to-Have

• •Experience working with or at Busy Ming Group (Busy Snack / Zhao Yiming Snack), other snack retail chains, or bulk discount retail channels
• •Background with brand owners or distributors in the food, beverage, or snack industry
• •Familiarity with ERP / inventory management systems; proficient in Excel for data analysis
• •Some negotiation experience and commercial acumen