Customer & Development Operations

You'll stay close to our customer base, spot which projects are moving toward deployment, and make sure Furo is there when they do: turning our planning platform into a gateway for the next stage of our product. You'll work directly with the founders and help build a new function from the ground up.

You'll Have Fun If You Are

Founder at Heart

You get energy from building something that doesn't exist yet — no templates, no playbook

You thrive wearing multiple hats across sales, customer success, product, and business development

Commercially Sharp

You genuinely love talking to customers and are curious about their world

People want to say yes to you — whether you're building trust or closing the next step

Data-Driven and Structured

You're as comfortable in data (e.g., Supabase or Hubspot) as you are on a customer call

You don't just track things, you build systems: scalable processes, automated workflows, dashboards that tell you what to do next

You believe that the best commercial instinct is backed by data

You Won't Have Fun If You

Are scared of hardware: You’ll build a solid understanding of the energy system on site and stay on top of our integration landscape to get our battery projects running

Can't spend half your day talking to customers: this role lives and dies on relationships

Feel uncomfortable digging into databases, user stats, or platform analytics

Expect top-down instructions: we trust you to figure it out

Prefer a typical 9–5: we move fast and take full ownership

Don't enjoy being close to customers and partners — we visit sites across Germany

Qualifications

Fast-paced environment in your past: top-tier consulting, a hypergrowth startup, or a commercial role in energy or infrastructure

Experience in operations-focused roles and managing a large customer portfolio with structured processes

C1 German or higher — most of our customers are German-speaking

Bonus: Familiarity with energy project development, storage, or grid-connected assets

Perks

Super small team, super early → you're not only part of our culture, you will shape it

Responsibility from day one → the best idea wins, regardless of who it comes from

All the tools you need → Claude, n8n or any other AI subscriptions, whatever helps you build faster

Direct customer access → build what matters, see impact immediately

Munich-based → work alongside founders solving hard problems together