Customer Education Trainer (2027 hiring)

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Key Duties & Responsibilities

• •Develop and execute CET strategies, congress activities, and scientific education plans for the IA portfolio.
• •Engage KTLs and speakers to generate insights and support portfolio and launch strategies.
• •Design and deliver GAIN programs and educational content for HCPs and consumers.
• •Build internal product and disease-area capabilities through structured training programs.
• •Partner with local, regional, and global teams to drive commercial capability development.
• •Manage budgets, cross-functional collaboration, and continuous CET operational excellence.

Qualifications

• •3+ years of experience in pharmaceuticals, medical devices, healthcare, or aesthetics with KOL/HCP engagement.
• •Sales experience in the pharmaceutical or aesthetics industry is a plus.
• •Degree in life sciences, pharmacy, nursing, or a related field preferred.
• •Strong communication skills with the ability to manage complex stakeholder interactions.
• •Strategic mindset with proven influencing and collaboration abilities.
• •Strong written and verbal English communication skills.
• •Experience in training, coaching, facilitation, and knowledge sharing.
• •Ability to build and maintain strong professional relationships.
• •Customer-focused approach with a commitment to delivering value.
• •Strong multitasking skills and adaptability in a dynamic environment.
• •Excellent organizational, time management, and self-management skills.
• •Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.

Education / Knowledge

• •Bachelor's degree or above in a relevant field.
• •Knowledge of pharmaceutical, cosmetic, and aesthetics industry regulations.
• •Understanding of business fundamentals and marketing principles.
• •Familiarity with product development and commercialization processes.
• •Scientific acumen to effectively collaborate with cross-functional stakeholders.
• •Knowledge of Galderma's marketing processes and ways of working is a plus.Please add the content of the job posting here. It will be used to attract the best candidates so make sure to include the mission, responsibilities and requirements of the role.