customer engineer

turbopuffer is looking for someone to help our customers succeed.

what you'll do:

debug customer issues, optimize queries

write examples for our docs

live in customer slack channels, helping to solve problems

own customer outcomes

must have:

typist - you can write well and can explain complex ideas simply

linux - you're comfortable in terminals and reading logs

python or javascript/typescript - for reproducing issues and building solutions

human - you build trust and keep things productive when everything's on fire

systematic - you methodically work through problems until you've found the root cause

nice to have:

k8s experience

vector search or full-text search background

experience with the major cloud platforms

tpuf is hardcore & whimsical. we value:

overstep > understep

show > tell

complexity is earned

showing up as part of our customer’s team

making stuff easy to react to