Maersk

Customer Experience Analyst - Vaga Exclusiva PCD

Brazil, São Paulo, Santos, 11060-002

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hirly's read of this role

Seniority: Mid level
Country: BR
Work mode: On-site / unstated
First seen by hirly: 3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Exclusivo para Pessoas com Deficiência (PCD)

Temos uma visão além do oceano: integrando a logística de contêineres, conectando e simplificando a cadeia de suprimentos de nossos clientes. Contamos com a nossa gente para que isso aconteça!

Junte-se a nós enquanto embarcamos em uma transformação digital que revolucionará o negócio de logística: você desempenhará um papel vital em nosso sucesso, gerenciando a experiência do cliente e construindo uma trajetória de sucesso em sua carreira.

Principais responsabilidades:

Auxiliar os clientes em seus problemas mantendo uma comunicação próxima com os colegas de trabalho, a fim de garantir uma solução rápida

Impulsionar a utilização das ferramentas eletrônicas para simplificar a experiência do cliente

Construir e manter relacionamentos sólidos com os clientes

Entender o negócio do cliente, sua cadeia de suprimentos e seu ciclo end to end

Envolver-se em reunões diárias com equipes internas e clientes

Colaborar com os times de atendimento ao cliente e vendas

Nós estamos procurando por:

Experiência em atendimento ao cliente

Experiência em transporte maritimo e terreste

Inglês Intermediário

Conhecimento no pacote office

Boa comunicação

Ensino Superior ConcluídoAdministração, Economia, Logística, Relações Internacionais, Comércio Exterior ou áreas correlatas

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, pregnancy, gender identity or any other characteristic protected by applicable law.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

Original posting on Maersk's site ↗

Listed on hirly, a job board. hirly is not the employer: Maersk is hiring for this role.

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