Mars

Customer Manager - Walmart Omnichannel, Confectionery

USA-Arkansas-Bentonville

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hirly's read of this role

Seniority: Lead / management
Country: US
Work mode: On-site / unstated
First seen by hirly: 22 Oct 2026

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the posting

Job Description:

Customer Manager - Walmart Omnichannel, Confectionery

Bentonville, AR

The Customer Manager, Walmart-Omnichannel, Confectionery is the omni-channel subject matter expert supporting the largest digital business within Mars Snacking. This role leads Walmart’s Online Pickup & Delivery (OPD) strategy and omni growth plans, driving digital performance through best-in-class digital shelf execution, content optimization, pricing and promotion strategy, and seamless omni-integration.

Operating in a fast-evolving environment, this role requires a self-starter who thrives in ambiguity, builds new capabilities, and operates with a strong ownership mindset.

What are we looking for?

Bachelor’s Degree

5+ years in Sales, Marketing, eCommerce, or Omni/Digital roles within CPG or retail
Experience managing large, complex retail customers
Strong understanding of syndicated data and digital performance metrics
Digital commerce or OPD experience preferred
Proven self-starter comfortable operating in ambiguity
Strong ownership mindset with ability to influence cross-functional partners

What would be your key responsibilities?

Lead Walmart Omni Strategy: Own development and execution of OPD and omni-channel plans that drive digital growth and category leadership
Drive Digital Shelf Excellence: Partner cross-functionally to optimize assortment, search visibility, content quality, digital shelving, pricing, and promotions
Accelerate Digital Growth: Identify and execute opportunities to expand online penetration, improve conversion, and enhance digital shopper experience
Influence Through Insights: Deliver data-driven recommendations that create mutual value and strengthen category performance
Build & Scale Capabilities: Establish new processes, tools, and ways of working that improve omni execution and digital performance
Execute with Excellence: Lead new item launches and ensure flawless execution of customer plans
Represent the Voice of the Customer: Translate customer insights into internal strategy and action

What can you expect from Mars?

Work with over 150,000 diverse and talented Associates, all guided by The Five Principles.
Join a purpose driven company, where we are striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.

Mars does not sponsor visas for this role.

This position is not eligible for relocation benefits.

Original posting on Mars's site ↗

Listed on hirly, a job board. hirly is not the employer: Mars is hiring for this role.