Customer Quality Manager

Hyve Company Overview

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.

Responsibilities:

Overall responsibilities for maintaining ISO compliance for Quality and Environmental management in addition to overseeing internal quality manufacturing management.

Provide training on ISO 9001.

Ensure all audit responses are closed out in a proper and timely manner

Participates with other senior leadership to establish strategic plans and objectives.

Manages and maintains document control for agency compliance, training records, calibration logs.

Influence the development of corrective and preventative actions. Measures effectiveness of actions ensuring conformity with quality specifications.

Manages the activities and objectives of the Quality supervisors and leads. Coaches his or her subordinates to maintain a continuous quality improvement environment.

Completes 8D’s and Material Declaration Sheets when necessary

Implement metrics and maintain metrics for Management Review

Requires proficiency in spread sheet creation, manipulation and display. Candidate must exhibit a strong data collection and analytical knowledge leading to roots cause analysis and problem resolution.

Interprets and executes policies and procedures that affect subordinate work

Ensures work areas are kept clean and free of debris

Maintains morale of employees to ensure process is completed as scheduled

Requirements:

B.A. degree or equivalent in Engineering or related field

Typically requires a minimum of 5 years of relative experience.

Solid product manufacturing comprehension. Computer electronics is a plus.

Having a working knowledge of maintaining ISO 9001 and other agency standards

Advanced understanding of manufacturing processes, influences and containment tactics.

Ability to work as business needs require which may include long days, occasional evenings and weekends, and occasional travel for business or training

What’s in it for you

Benefit Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Mental Health Care

401K with match

Paid Holidays, Vacation & Sick Days

Tuition Reimbursement

Perks at Work

LEAP Program

MyFlexPay

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We are committed to creating an inclusive environment for all employees.