Customer Service Advisor- Macario Garcia All shifts FULL TIME

Description

Laundry-4U is a fast-growing, family-owned business looking for a dependable and friendly Customer Service Advisor. This role is perfect for someone who enjoys working independently, keeping a clean and organized space, and helping customers.

As a Customer Service Advisor, you will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming. Laundry-4U is open 24 hours and ready to assist customers!

What You’ll Do

• •Provide friendly assistance to customers
• •Use tablets/apps to complete wash-dry-fold orders and support daily store tasks
• •Process wash-dry-fold payments using the POS system
• •Monitor machines and keep the store clean, organized, and safe
• •Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift
• •Work independently and as part of a team
• •Support store operations with additional tasks as needed

Requirements

What We’re Looking For

• •Minimum 8 months of customer service or retail experience
• •Basic technology skills (tablets, apps, simple troubleshooting)
• •Ability to use Telegram for communication during shifts
• •Strong communication skills
• •Ability to work independently and as part of a team
• •Reliable transportation
• •Flexible availability between all shifts
• •Weekend availability (Saturday & Sunday) needed for this role
• •Must be 18 or older
• •Bilingual (English/Spanish) required

Shift Times

• •7AM-3PM
• •3PM-11PM
• •11PM-7AM

Physical Requirements

• •This position requires long periods of standing, walking, bending, kneeling, pulling, and frequent lifting and carrying of laundry, supplies, and other items weighing up to 50 pounds throughout the shift
• •Must be able to stand and walk for the duration of the shift

Education

High school diploma or equivalent

Compensation

• •Starting Pay: $10.00/hr non-bilingual and bilingual(English and Spanish) $11.00/hr
• •Unlimited commission available
• •Raises available based on performance after the first 90 days and annually
• •Overtime opportunities available

Benefits

• •Paid time off for part-time and full-time employees
• •$20 weekly stipend to wash in store
• •We promote within!

Location : 803 S Sgt Macario Garcia Dr, Houston, TX 77011