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Merit

Customer Service and Logistics Specialist

Kuala Lumpur, Malaysia

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hirly's read of this role

Role family
Supply chain
Seniority
Mid level
Country
MY
Work mode
On-site / unstated
First seen by hirly
26 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Work Shift:

DAY Work Schedule:

Why Merit?

At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work, team effort, and commitment. Together, we are making a difference in the lives of patients around the world.

Supply Chain

Timely and accurate order taking and tracking; billing and invoicing and handling credit notes.

Handling customer enquiries and requirements

Daily communication with customers and sales regarding order status, inventory availability, shipping schedule, credit issues, etc.

Maintain master data creation and updates (e.g., customer master / item master / price list)

Works cross-functionally on all issues related to stock management & optimization.

Logistics

Laise with service providers and warehouse for logistics execution and shipment arrangement

Import and Export documentation preparation, handling, and logistics execution

Other tasks as assigned by manager

Education and Experience

Bachelor or equivalent Degree in Business Administration, Supply Chain, Business, Marketing

Strong sense of responsibility, independent and self-motivated

Team player with a positive work attitude

Flexibility and ability to quickly adapt to changes resulting from a dynamic and growing business environment

Minimum of 2-3 years working experience related to Supply Chain & logistics operation

Experience working in a healthcare or medical device multinational company a plus

Proficiency in MS Word, Excel, and Outlook

ERP experience is mandatory. Experience in Oracle is preferred

Good command of spoken English

As an eligible Merit employee, you can expect the following:

* Multiple Shifts and Hours to choose from: Days, Swing (Eve), and Nights

* Medical/Dental & Other Insurances (eligible the first of month after 30 days)

* Low Cost Onsite Medical Clinic

* Two (2) Onsite Cafeterias

* Employee Garden | Gardening Classes

* 3 Weeks' Vacation | 1 Week Sick-Time | Paid Holidays

* 401K | Health Savings Account

To see more on our culture, go to www.merit.com/careers .

Military Veterans are encouraged to Apply.

Merit is a proud Utah Patriot Partner committed to hiring our Veterans.

Original posting on Merit's site ↗

Listed on hirly, a job board. hirly is not the employer: Merit is hiring for this role.

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