Therefineryhouse
Customer Service and Salon Coordinator - casual
chilliwack, British Columbia
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hirly's read of this role
- Seniority
- Mid level
- Country
- CA
- Work mode
- On-site / unstated
- First seen by hirly
- 21 Oct 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
We are looking for an enthusiastic, organized and proactive team member who enjoys creating experiences for both clients and stylists. In this role, you will help ensure every visit to the salon runs smoothly through great customer service and support to the team.
Your day may include managing appointments and tickets, assisting with retails sales and inventory, keeping the salon clean and welcoming, supporting stylists with basic salon tasks (sweeping, rinsing, washing - training provided)
The ideal candidate is kind, detail-orientated, helpful, and enjoys solving problems - someone who takes pride in creating a calm, professional environment where clients and stylists are supported.
Hours (varied locations - Vedder, Abbotsford, District)
Saturdays 9:00 am - 3:00 pm
casual
Start Date : flexible
Training to commence prior to start
General Duties:
Manage client bookings and provide friendly, professional customer service
Run tickets and handle ticket sales
Staying on top of the daily schedule and assist stylists with coordinating and adjusting the schedule throughout the day
Greet clients warmly and ensuring the salon is organized, stocked and ready
Salon Coordination & Communication
Prepare the salon for opening & closing. Tidy areas, stocking etc
Communicate clearly with the team via Basecamp and other channels as issues and updates arise
Attend staff meetings and contribute to maintaining a positive, collaborative team culture
Salon Support & Maintenance
Cleaning, laundry and general upkeep to maintain a professional space
All rooms and workstations are clean, organized and ready for use
Provide sink services, brow services and blowouts (training provided)
Support service providers in the space (sweep, wash, ticket checkout and re-bookings)
Administrative & Technical Support
Manage phone, email, direct messaging and assigned tasks
Support retail sales and inventory management
Qualifications
Warm and friendly. Able to effectively follow set procedures and systems and multitask . Comfortable learning software. Reliably available for shifts. Administrative and/or customer service experience required. A warm, personably, unflappable presence able to provide consistent and confidant customer service .
This is not a remote position.
Posting closed:
Please apply via bamboo link
Wage chart to be provided upon successful interview. Starting level position
Listed on hirly, a job board. hirly is not the employer: Therefineryhouse is hiring for this role.
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