Sime Darby

Customer Service Consultant - Automotive (Fixed-Term Contract)

Australia | SDMGA | Shared Services - Sydney

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hirly's read of this role

Seniority: Mid level
Country: AU
Work mode: On-site / unstated
First seen by hirly: 8 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Company :

Sime Darby Motors Group (Australia) Pty Ltd

Sime Motors – A World of Automotive Excellence Awaits

Are you an energetic, customer-focused professional with a passion for the automotive industry? If this sounds like you, we want you to join our Customer Service Team at Sime Motors .

This is a fantastic opportunity to join our team in a fixed-term role covering a period of parental leave, supporting our aftersales operations and delivering exceptional service to our valued customers.

The Role

Reporting to the Service Customer Interactions Senior Team Leader , you will be responsible for handling inbound customer enquiries and proactively contacting existing customers to secure service bookings.

Working as part of a collaborative team, you will support the aftersales departments across Sime Motors by providing outstanding customer service in a proactive and informative manner while contributing to key business objectives.

What We Need From You

Excellent verbal communication skills
Reliable with a strong work ethic
Confident and professional telephone manner with exceptional customer service skills
Ability to manage a high volume of calls
Sound knowledge of Microsoft Office
Strong attention to detail and organisational skills
Ability to work effectively in a team environment

Why Work With Us?

Competitive salary package
Opportunity to work for one of the largest automotive groups in the Asia Pacific region
Professional development opportunities
Access to employee benefits and discounts on groceries, fuel, vehicles and more
A safe, friendly, diverse and supportive team environment

At Sime Motors, we offer excellent working conditions, ongoing career development opportunities, a great team environment, and a benefits package unique to the industry.

About Us

Sime Motors is one of the leading automotive groups in the Asia Pacific region, proudly part of the Sime Darby Group, a Fortune 500 company with a presence in 17 countries and more than 20,000 employees worldwide.

Our unique partnerships with prestigious brands including BMW, MINI, Jaguar Land Rover, Rolls-Royce, Porsche, Volvo and Volkswagen enable us to offer unparalleled opportunities for both our customers and our team.

At Sime Motors, we are pioneering the future of automotive retail, providing a world-class experience that blends innovation, service excellence, and career growth.

Original posting on Sime Darby's site ↗

Listed on hirly, a job board. hirly is not the employer: Sime Darby is hiring for this role.

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