Customer Service Contact

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

TASKS:

Customer Demand & Supply Chain & Supplier management

Integrate customer orders into the system

Monitor demand changes and highlight major forecast deviations

Manage deliveries and ensure on-time performance

Oversee end-to-end supply chain (procurement, production, shipping) and follow up on issues

Coordinate with logistics partners and maintain key parameters

Support new projects and ensure packaging availability

Maintain and monitor inventory levels of raw materials and finished goods

Manage and optimize stock levels (raw materials and finished goods)

Communicate with suppliers

Ensure the availability of raw materials to customer requirements

Work closely with the purchasing department

Organize and track raw material shipments

Production Planning & Service Level

Ensure customer demand is met through effective production planning

Ensure the feasibility of the Customers’ programs internally

Launch and adjust production schedules based on priorities

Track service levels and implement improvement actions

Maintain optimal inventory levels

Issue Management

Identify bottlenecks and take corrective actions

Escalate issues and align priorities with Sales and customers

Monitor and follow up on action plans

REQUIREMENTS:

Minimum BSc degree in economics / business / logistics or related field or equivalent work experience

At least 1 year of relevant experience, preferably in manufacturing environment

Proficient knowledge of English, German language is an advantage

Experience with SAP is a strong advantage

Strong customer oriented behavior

Excellent problem-solving and communication skills

WHAT WE OFFER:

Private health insurance (Medicare), Employee Assistance Program, fixed 13th monthly salary, performance bonus, cafeteria and a youthful team coordinated by an innovative manager

Clean, modern site with quality work equipment

Opportunity for advancement and career

Stable and long-term job at well-established international company

Job:

Customer Service Contact Organization:

Material Planning/Production Control Schedule:

Full time Employee Status:

Regular Job Type:

Permanent contract Job Posting Date:

• 2026-09-01 Join Us !
• Being part of our team, you will join:
• - one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
• - a multi-cultural environment that values diversity and international collaboration
• - more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
• - a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development

More information on Valeo: https://www.valeo.com