This role has closed. Picknpay has taken the posting down.
hirly last saw it live on 5 November 2026. See similar open roles below, or browse the live board.
Picknpay
Customer Service Manager
Constantia - Western Cape
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hirly's read of this role
- Seniority
- Lead / management
- Country
- ZA
- Work mode
- On-site / unstated
- First seen by hirly
- 28 Oct 2026
Derived automatically from the posting.
the posting
It's fun to work in a company where people truly BELIEVE in what they're doing!
The Customer Service Manager is responsible to deliver exceptional Customer Service and uphold company values in the community. To manage the implementation and monitoring of customers service levels in the store and to ensure that all store and hygiene standards are met.
Minimum requirements
- Matric / Grade 12 / NQF 4 equivalent
- 12-18 months face-to-face customer service experience
- Driver's License
Competencies
Customer service centric
Self-driven
Basic computer literate (MS Office)
High energy levels
High attention to detail
Ability to think on your feet when resolving problems
Sense of urgency
Professional
Analytical skills
Good communication skills
Key responsibilities
Customer Service
Deliver informal and formal feedback
Manager Customer Complain Chart
Store Standards
Ensure SOPs are adhered to
Communication
Provide informal and formal feedback
Training
Provide training on Customer Complaints Chart
Store Audits
Social Responsibility
Informal and formal feedback
Local Newspaper
The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.
Closing date: Friday 06 November 2026
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Discover who we are
Listed on hirly, a job board. hirly is not the employer: Picknpay is hiring for this role.