Customer Service Receptionist- Commercial

Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Titan Security is hiring a Customer Service Receptionist in Downtown Chicago.

Responsibilities of the Front Desk Concierge include, but are not limited to:

Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information

Maintain clear, accurate administrative logs at front desk pertaining to people or property

Control access for tenants, visitors or vendors as required

Record data on incidents for building and Titan Security management

Other duties as assigned

Required Qualifications of the Front Desk Concierge include:

Must be at least 18 years of age

Available for 2 of 3 shifts

Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position

High School diploma or general education degree (GED)

Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements

Able to pass pre-employment drug screen and criminal background check

Able to read, write, speak, and understand English

Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of the Front Desk Concierge include:

Bi-lingual considered a plus

Pay and Benefits of the Front Desk Concierge include:

Position starts $23.75 per hour

Paid time off and paid holidays

Medical, Dental, and Vision insurance

Opportunities for career growth and promotion

Skills-enhancing training

EOE/M/F/D/V

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