Careerswift

Customer Service Representative

United States

Get past the screening software and onto a recruiter's desk

hirly rewrites your resume for this job — matching the keywords and skills in the posting, moving your most relevant experience to the top, and writing a cover letter to fit. About 30 seconds.

Keywords matched to this posting
Fit score before you apply
Cover letter included

Matched against 2.4M live jobs from 200,000+ employers in 200+ countries.

Tailor my resume for this job →

Apply from your AI assistant

Connect hirly to Claude and ask it to apply to this job. hirly tailors your resume, fills the employer’s form and asks before sending. ChatGPT: manual setup today.

See how it works

Some employer sites stop an application at a CAPTCHA or sign-in and hand it back with a link. Applying needs a paid plan. Works with any assistant that supports MCP.

hirly's read of this role

Seniority: Mid level
Stated salary: $38,000 – $50,000 per year
Country: US
Work mode: Remote-friendly
First seen by hirly: 28 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

We are looking for a friendly and customer-focused Customer Service Representative to join our team and support customers using our health services platform.

This is an entry-level opportunity for someone who enjoys helping people, solving problems, and communicating with customers. You will respond to inquiries, resolve issues, and help ensure a positive customer experience.

Responsibilities

Respond to customer questions and requests via email, chat, and other communication channels.

Provide accurate information about products and services.

Troubleshoot customer issues and help find appropriate solutions.

Escalate complex issues to the relevant teams when needed.

Maintain accurate records of customer interactions.

Follow up on customer requests and ensure timely resolution.

Work with internal teams to resolve customer issues.

Identify recurring customer questions and provide feedback to improve processes.

Maintain a professional and helpful customer experience.

Requirements

0–2 years of experience in customer service, support, administration, or a related field.

Strong communication and interpersonal skills.

Customer-focused and patient approach.

Good problem-solving and organizational skills.

Ability to manage multiple requests and prioritize tasks.

Comfortable working with computers and common business software.

Ability to work independently in a remote environment.

Good English communication skills.

Nice to Have

Previous experience in customer support or a customer-facing role.

Familiarity with CRM or help desk tools.

Experience with chat or ticketing systems.

Experience working in SaaS, technology, or healthcare.

Additional language skills are a plus.

Compensation

$38,000 - $50,000 per year , depending on experience and qualifications.

Additional benefits and employment details will be discussed during the hiring process.

What We Offer

Fully remote work with flexible working hours.

Supportive and collaborative team environment.

Training and onboarding to help you succeed in the role.

Opportunities for professional growth and development.

Experience working with a growing technology company.

Location: Remote

Seniority Level: Junior

Salary Range: 38,000 - 50,000 USD (gross, annually)

Original posting on Careerswift's site ↗

Browse similar roles

Want this one?

Upload your resume and hirly rewrites it for this job and writes the cover letter — in about thirty seconds, before you sign up.

Tailor my resume for this job