Craft Wholesalers Inc
CUSTOMER SERVICE REPRESENTATIVE
Groveport, OH
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hirly's read of this role
- Seniority
- Mid level
- Country
- US
- Work mode
- On-site / unstated
- First seen by hirly
- 26 Sept 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Description
- Customer Service Representative
- Craft Wholesalers Inc. – Groveport, OH
- Full-Time | $15/HR | Bi-Weekly PayCraft Wholesalers Inc., a family-owned business serving customers for over 40 years, is hiring a Customer Service Representative to join our growing team. We value reliability, teamwork, and a strong work ethic—and we reward it with competitive benefits and a supportive work environment. Key Responsibilities:
- Answer incoming calls and respond to customer emails and faxes
- Process orders accurately and efficiently
- Provide product availability, pricing, and order status updates
- Handle returns, adjustments, and complaints in a professional manner
- Collaborate with team members and maintain strong internal communication
Benefits:
- Health, dental, and vision insurance
- 401(K) with company match
- Paid holidays and vacation
- Bi-weekly pay
- Stable, long-term employment in a family-oriented company
- Schedule:
- Full-time | Monday to Friday |8:30am-5pm some weekends
Requirements
Qualifications:
- Minimum 2 years of customer service experience
- Excellent phone and communication skills
- Basic computer and typing skills (typing test may be required)
- Strong time management and organizational skills
- Self-motivated, dependable, and proactive
- Must be 18 or older
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