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Ehr

Customer Service Representative

Auckland, Auckland

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hirly's read of this role

Seniority
Mid level
Country
NZ
Work mode
On-site / unstated
First seen by hirly
1 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Customer Service Representative – Global Wave Group

Location: Albany, Auckland (Office based)

Reports to: Customer Service Lead

Key Responsibilities

Handle customer inquiries via online chat and email, assisting clients with issues and questions.

Coordinate communication between customers and internal departments.

Work closely with the sales team to address daily sales-related matters.

Essential Requirements

Previous customer service experience is preferred.

Experience in stock or securities trading is a plus.

Proficiency in English, Mandarin, Thai , Filipino, Korean, Malay or Vietnam es e.

Proficient in Microsoft Office (Word, Excel, Outlook, etc.).

Strong communication and adaptability skills with a responsible work attitude.

Able to work efficiently with team leaders to meet team objectives .

Willing to work non-standard New Zealand business hours.

Application Requirements

Applicants must have the legal right to work in New Zealand.

Please specify all languages you can speak and your level of proficiency in your CV.

Original posting on Ehr's site ↗

Listed on hirly, a job board. hirly is not the employer: Ehr is hiring for this role.

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